Vinh Loc Commune Administrative Service Center operates smoothly

(Baothanhhoa.vn) - Since July 1, the two-level local government apparatus has officially come into operation, marking an important change in the organization of the administrative apparatus. The Vinh Loc Commune Public Administration Service Center has initially operated smoothly and effectively, ensuring that people and businesses can access and carry out administrative procedures quickly, conveniently and accurately.

People do administrative procedures at Vinh Loc Commune Public Administration Service Center.

To facilitate people to carry out administrative procedures quickly and accurately, from the stage of arranging personnel, organizing the apparatus, the process of handling administrative procedures to innovating public service style, all aim for efficiency, transparency, and putting people at the center. Officials and civil servants are assigned to be in charge of specific areas to ensure that work is not overlapping. Along with that, the commune assigns civil servants of specialized departments to directly support, advise, and answer questions of people when they come to carry out administrative procedures; fully equipped with computer systems, signs, and areas to guide the reception of administrative procedure fields at the public administrative service center. After 10 days of operation, Vinh Loc Commune Public Administrative Service Center has received 547 records, including 61 online records, 486 direct records, processed 532 records before and on time, and 15 records are still in the processing period; Focusing mainly on land, civil status and certification. The procedure is quick, public, transparent, bringing satisfaction to the people.

Ms. Trinh Thi Thin, village 2, Vinh Loc commune shared: "Previously, for many administrative procedures, to be resolved, we had to submit documents from the commune to the district, which took a lot of time and effort. But since the 2-level local government came into operation, at the Commune Public Administration Service Center, our documents were received and resolved quickly. The staff here work very professionally and enthusiastically, I did not encounter many difficulties, and was enthusiastically guided by the staff. I am very assured, confident and satisfied with this innovation."

With the motto of taking people as the center of service, the Party Committee and the government of Vinh Loc commune have promoted administrative procedure reform right from the first day of operating the new apparatus. Simplifying procedures, enhancing information application, shortening the time to process documents for people. Thanks to the initiative, determination and high sense of responsibility from leaders to implementing officers, the 2-level local government apparatus in Vinh Loc commune has quickly come into stable operation, ensuring timely service for people and organizations.

Mr. Hoang Xuan Minh, Deputy Director of Vinh Loc Commune Public Administration Service Center, said: "When implementing a 2-level local government, the responsibilities, powers, and tasks of each cadre and civil servant are also much greater. Therefore, each cadre, civil servant, and public employee of the center always determines to make every effort to complete their tasks, bringing the highest satisfaction to the people according to the motto "4 always" (always smile, always be gentle, always listen, always help). The center arranges 7 windows in different fields, with 6 cadres and civil servants directly receiving documents and guiding people and businesses when they come to do procedures. In the coming time, Vinh Loc Commune Public Administration Service Center will continue to improve the quality of its operations; strictly implement regulations on citizen reception; organize well the work of propaganda, dissemination, and legal education ; continue to improve the quality of mediation work, civil status work, authentication and legal aid work for people when requested. bridge..., helping people of Vinh Loc commune to be served better and more conveniently right in the locality.

Article and photos: To Ha

Source: https://baothanhhoa.vn/trung-tam-phuc-vu-hanh-chinh-cong-nbsp-xa-vinh-loc-hoat-dong-thong-suot-254948.htm