Take people's trust as a measure of performance

Faced with the requirements of the new development period, the Party Committee of the Party agencies of Hanoi City determined that there must be a breakthrough in innovation in leadership methods, "using data as the basis for operations and decision-making; using innovation as the driving force for development; using people's trust as a measure of effectiveness".

Speaking at the opening session of the 18th Hanoi Party Congress, term 2025-2030 on the morning of October 16, Head of the Hanoi Party Committee's Organizing Committee Ha Minh Hai emphasized that the 18th Hanoi Party Congress takes place at a time of special significance when the entire Party, people and army of the capital are making efforts to successfully implement the Resolution of the 13th National Congress and towards the 14th National Party Congress. Along with that is the process of synchronously implementing the Resolutions and Conclusions of the Central Committee and the "three strategies" for the development of the capital: Resolution 15 of the Politburo - Law on the Capital - Planning of the capital Hanoi for the period 2021-2030, with a vision to 2050.

Head of the Hanoi Party Committee's Organizing Committee Ha Minh Hai speaks at the Congress. Photo: PV

This is a strategic milestone, opening a new development era for the Capital - an era of innovative thinking, creative action, deep integration and sustainable development.

In that flow, the Party Committee of the City Party agencies, playing the role of "intellectual nucleus - strategic advisory center - synthetic brain - innovation vanguard", is the heart of the city's political system, where the will, intelligence, mettle and spirit of solidarity and pioneering of the team of cadres and Party members of the City Party Committee gather, making an important contribution to the cause of innovation, development and modernization of the Capital in the new era.

Arrange and operate a smooth two-level local government model

According to Head of the Organizing Committee of the Hanoi Party Committee Ha Minh Hai, in the past term, the Party Committees of the Hanoi Party Committee's agencies have achieved many important, comprehensive and outstanding results. First of all, the work of Party building and organization has been implemented synchronously, linking theory with practice; many important policies and resolutions have been issued, contributing to spreading culture, public ethics, fostering political mettle and exemplary spirit of cadres and Party members.

The Party Committee has advised on innovation in organizational and personnel work, effectively implemented Resolution 18 and the Central Committee's conclusions, streamlined the apparatus, and operated the two-level local government model smoothly; at the same time, completed the construction of a database of party members and civil servants on a digital platform, serving transparent and scientific management and evaluation.

Along with that, the Party Committee innovated leadership methods associated with digital transformation, innovated inspection and supervision work, shifted from "detection - handling" to "prevention - early warning". At the same time, it issued a protection mechanism, encouraged cadres to dare to think, dare to do, dare to innovate for the common good. In particular, it successfully piloted 4 Party administrative procedures in the digital environment; operated paperless meeting rooms, centralized digital reports, signed the entire process, forming the model "Digital Party Committee - Digital Party Members - Smart Management".

The Fatherland Front and mass organizations continue to innovate their methods of operation, promote their role in monitoring, criticizing, and accompanying the government. The effective exploitation of the VNeID and iHanoi platforms has created a 24/7 interactive channel between the government and the people, strengthening the close relationship between the Party, the Government, and the people of the capital.

These results have contributed to the successful implementation of the Resolution of the 17th City Party Congress, with most targets completed and exceeded, including 4 targets completed one to two years early...

In addition to the achievements and new favorable opportunities, Head of the City Party Committee's Organization Committee Ha Minh Hai said that the Party Committees of the city's Party agencies are also facing many challenges such as: The urgent requirement to innovate the Party's leadership methods in the digital environment, requiring each cadre and Party member to have digital thinking, digital skills, digital culture and professional style, quickly adapt to new technology; the capacity to organize implementation and coordination at all levels and sectors is still limited...

In addition, traditional administrative thinking habits are still a bottleneck. Connection and data sharing between systems, levels and sectors are still limited; many cumbersome paperwork procedures are time-consuming and costly...

Building a team of staff with expertise, knowledge, skills and digital thinking

Faced with the requirements of the new development period, the Party Committee of the Party agencies of Hanoi City determined that there must be a breakthrough in innovation in leadership methods, "using data as the basis for operations and decision-making; using innovation as the driving force for development; using people's trust as a measure of effectiveness." At the same time, continue to innovate the work of organizing, training, evaluating cadres, improving capacity and culture of transparent, professional, and effective public service.

Specifically, focusing on 5 key points: First , innovating leadership methods and strategic consulting capacity. Shifting the mindset from "management to service, from administration to creation, from command to companionship"; promoting the pioneering role of the city's Party agencies in governance, operation, analysis, forecasting, inspection and supervision, and making decisions based on data.

Promote the development of science and technology, innovation, comprehensive digital transformation, considering "digital citizens - artificial intelligence - big data" as three important pillars; form a "correct - sufficient - clean - alive - unified - shared" big data warehouse to serve development; build a "Digital Party Committee - Digital Party members".

Second , breakthroughs in organizational and personnel work - taking efficiency, satisfaction, and prestige as measures. All selection of staff must be based on data, standards, and specific products; encourage and protect those who dare to think, dare to do, dare to make breakthroughs for the common good. Build a team of staff with expertise, knowledge, skills, and digital thinking, transparent with political courage and spirit of service. Innovate staff assessment using digital data, based on goals and key results, OKR - KPI - Dashboard...

Recruiting, arranging, and replacing staff according to the motto "There are people in - there are people out, there are people up - there are people down", considering this as normal, becoming a public service culture, ensuring fairness and transparency, aiming to continuously improve quality and create motivation to strive throughout the system.

Third , building a civilized, modern, and professional public service culture and ethics - Imbued with Uncle Ho's teachings of "diligence - thrift - integrity - impartiality", building a team that practices what it preaches, is dedicated, dedicated, honest, creative, and takes people's satisfaction as a measure. Making digital culture and transparency the new foundation of modern public service culture.

Fourth , innovate inspection and supervision work, promote democracy and social criticism. Strengthen smart supervision, early warning, based on digital data; establish an online exchange mechanism with the support of 24/7 artificial intelligence between the Party and the people; deeply and effectively implement the motto: "People know, people discuss, people do, people check, people supervise, people benefit". Promote digital media, exploit VNeID, iHanoi to spread official information, strengthen people's trust.

Fifth , strengthen learning, training, and fostering of cadres to adapt to the digital age. Fundamentally innovate the thinking of training cadres, from "teaching to know" to "learning to do, learning to create, learning to spread"; build the model "Hanoi Digital Academy" to train new generation cadres.

Effectively deploy the lifelong learning movement and popularize digital literacy, so that every cadre and citizen is a creative subject, every organization is an innovation center, and the whole city is a Learning City - Creative City.

Source: https://daibieunhandan.vn/lay-niem-tin-cua-nhan-dan-lam-thuoc-do-hieu-qua-hoat-dong-10390619.html