Phu Giao Commune Public Administration Service Center: The rate of processing documents on time and before deadline is over 99%

On October 13, the Supervisory Delegation of the Standing Committee of the People's Council of Phu Giao commune supervised the activities of the Commune Public Administration Service Center to record existing problems and then propose solutions.

Phu Giao Commune Public Administration Service Center has been in operation since July 1 with the function of receiving and returning administrative procedure settlement results to organizations and individuals according to the "one-stop" and "one-stop" mechanism, ensuring publicity, transparency and compliance with legal regulations.

The monitoring delegation recorded the work of receiving and processing documents at the Phu Giao Commune Public Administration Service Center on the morning of October 13.

From July 1 to September 30, the Center received 13,188 applications and processed 12,970 of them. The rate of applications processed on time and before the deadline reached 99.2%; 102 applications were delayed, mainly due to system errors and software that had not yet been connected to the data.

Particularly for records under the authority of the commune level, there were a total of 2,760, with 2,602 records resolved on time and before the deadline, accounting for 96.2%.

People do administrative procedures at Phu Giao Commune Public Administration Service Center

At the monitoring session, the Center's leadership representative also pointed out a number of difficulties and problems in the process of implementing tasks, especially regarding facilities and information technology infrastructure.

Ms. Nguyen Thi Bich Van, Vice Chairwoman of Phu Giao Commune People's Council, emphasized that the monitoring activities aim to assess the current status of organization and implementation of tasks at the Public Administration Service Center, thereby pointing out the achieved results, as well as existing problems and difficulties to have solutions to improve the efficiency of serving people, ensuring good implementation of administrative reform in the coming time.

VAN CHAU

Source: https://www.sggp.org.vn/trung-tam-phuc-vu-hanh-chinh-cong-xa-phu-giao-ty-le-giai-quyet-ho-so-dung-va-truoc-han-dat-hon-99-post817785.html