This is a milestone that affirms many years of leading achievements, and marks a strategic shift with pioneering products such as Visa Flex Credential feature and Lotusmiles Pay integrated membership card.
ACB received a series of awards from Visa.
Record impressive trading turnover with a series of awards
Accordingly, ACB affirmed its leading position in Visa card transaction turnover with 4 awards: "Leading Bank in Total Card Transaction Turnover 2025", "Leading Bank in Cross-Border Transaction Turnover 2025", "Leading Bank in Debit Card Transaction Turnover 2025" and "Leading Bank in Corporate Card Sales and Growth 2025".
Continuing to maintain its position in this award group shows that ACB has earned the trust of customers in accompanying them on their journey of safe and effective payments. ACB also demonstrates its long-term strategy in building a platform to provide seamless multi-channel payment service experiences and operations to customers.
Mr. Nguyen Tam Khoa, Deputy Director of Personal Customer Division and Director of ACB Payment Center, received the award "Leading Bank in Total Card Transaction Turnover 2025" (Photo: ACB).
Mr. Nguyen Tam Khoa, Deputy Director of Personal Customer Division and Director of ACB Payment Center, shared: “For ACB, the awards not only reflect the results of a specific area of operation, but are proof of the development orientation based on understanding customers.
We do not make products to serve the majority, but design and package appropriate solutions for each customer segment, based on their behavior, needs and financial context. In each group, ACB aims to bring practical value and consistent experiences from card products, savings, to payment and investment solutions.
Visa Flex Credential and Lotusmiles Pay open up new development directions for ACB.
Visa Flex Credential and Lotusmile Pay: ACB's innovative leap
The Visa Flex Credential feature and the Lotusmiles Pay integrated membership card product demonstrate how ACB has entered “new territory” while still sticking to the strategy of personalizing solutions to each customer.
With two awards "Pioneering Partner in Deploying New Digital Solutions in Vietnam" in 2025 and "Launching Innovative Aviation White Label Card in Vietnam 2025" has affirmed ACB's innovative vision of not only investing in technology, but also using technology to address the emotional and behavioral needs of modern customers.
These two products help customers satisfy:
The need for proactive financial control: Customers can flexibly choose the appropriate spending method at each time. Accordingly, ACB launched the payment feature with Flex on the ACB ONE application, becoming the first bank in Vietnam and Southeast Asia to implement it, allowing users to proactively choose the source of money when paying, by integrating both ACB Visa debit and credit cards right on the ACB ONE application.
The need to maximize value from every spend: With users expecting every payment to be optimized for benefits, Lotusmiles Pay allows users to upgrade even if they don't fly frequently.
The need for seamless connectivity between ecosystems: Instead of standing alone, ACB chooses to cooperate with partners to create a unified service network, where banking, aviation and technology serve users on a seamless journey.
“The 6 awards from Visa 2025 are not only a recognition of positive business results, but also reflect how ACB is steadfastly pursuing the philosophy of customer-centricity, efficiency as the foundation and innovation as the driving force for development,” said a bank representative.
With solutions like Flex or Lotusmiles Pay, ACB continues to strengthen its orientation to become a bank of experience, where technology is operated for people, not instead of people. Each innovation starts from a very real need: to help customers manage their finances more easily, spend smarter and enjoy more value.
Customers can enjoy incentives from ACB Visa card or go to the nearest ACB branches/transaction offices or Contact Center 24/7: 028 38 247 247.
Source: https://dantri.com.vn/kinh-doanh/acb-tiep-tuc-dan-dau-ve-doanh-so-giao-dich-the-visa-tai-viet-nam-20251017095930963.htm
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