Do not share electricity bills or notices on social networks

In the digital age, sharing personal information on social networks has become a common habit. However, this action poses many risks to information security, especially when people publicly disclose their electricity bills or electricity bill notifications.

EVNHANOI warns to be careful when sharing electricity bills and notifications on social networks. (Photo: Minh Thu

Hanoi Electricity Corporation (EVNHANOI) recommends that customers should not publicly post documents related to contracts or electricity bills online. Invoices and notices contain many important data such as full name, address, customer code, contract number, etc. This seemingly simple information can be exploited by criminals to impersonate, conduct fraud or steal personal information.

In fact, in recent times, there have been a number of cases where bad guys have taken advantage of customers' bill information to impersonate electricity employees, call to request money transfers, or send text messages and emails threatening to cut off electricity if payment is not made immediately. These tricks are increasingly sophisticated, preying on people's anxiety, causing material damage as well as losing confidence in electricity services.

To protect customers, EVNHANOI recommends:

Never post your electricity bill or bill on social media. If you must share, obscure all personal information. Also, do not provide sensitive information to any unknown phone number, email, or account.

All official information is transmitted through the following channels: website evnhanoi.vn , EVNHANOI application , official EVN HANOI Fanpage or 24/7 Customer Service Center 1900128 8. When working directly, electricity industry employees always wear uniforms and carry industry cards according to regulations.

Information security is not only the responsibility of the electricity industry but also requires the initiative of each individual. Every careful action when using and sharing data is a way to protect yourself, your family and contribute to building a transparent and safe electricity service environment for the community.

Quang Huy

Source: https://nhandan.vn/khong-chia-se-hoa-don-thong-bao-tien-dien-len-mang-xa-hoi-post913464.html