The challenge of welcoming a group of 4,500 guests from an Indian billionaire

A group of more than 4,500 Indian tourists are expected to travel to Hanoi, Ha Long, and Ninh Binh for 5 days and 4 nights. The event opens up many potentials and opportunities for the Vietnamese tourism industry to exploit this large market.

The delegation comes from the world's fourth largest pharmaceutical corporation, Sun Pharmaceutical Industries Ltd., owned by an Indian billionaire. The Indian billionaire and his staff will join the journey to explore Vietnam, through destinations including Hanoi, Ha Long and Ninh Binh. Vietravel Tourism Company is the main unit in charge of welcoming and serving the delegation in Vietnam.

Indian tourists traveling to Vietnam. Photo: Vietravel

Special group of guests Sharing about this special reception, Ms. Nguyen Nguyet Van Khanh, Marketing Director of Vietravel Tourism Company, said that the group of 4,500 tourists will be divided into small groups, coming to Vietnam from August 27 to September 7, 2024. The group includes guests from many different countries, but mainly Indians, classified as high-spending guests. The group's services were booked 2-3 months in advance. According to the schedule, the group of guests will travel to most of the famous tourist destinations in the capital Hanoi , then to Ninh Binh and Ha Long Bay to continue sightseeing and experiencing. "The services are all arranged at 4-5 star quality, the accommodation system and restaurants ensure hygiene and safety for tourists," Ms. Khanh said. To organize the reception of this large group of guests, the Vietnamese tourism industry needs many units to coordinate. Vietravel is in charge of welcoming, implementing travel, food, accommodation, and entertainment services for tourists. Regarding the special requests of Indian tourists, Ms. Khanh shared: "For Indian tourists, the dishes emphasize vegetarianism and non-vegetarianism in the preparation process, abstaining from meat depending on beliefs and religions. We are flexible to adjust and arrange."

Ha Long Bay is one of the destinations on the tour group's itinerary. Photo: Vietnam National Administration of Tourism

Faced with the great opportunity of welcoming groups, the company also faces many challenges. In particular, Ms. Khanh commented that the most significant challenge is the scale and number of Indian tourists participating at the same time. "To ensure the operation, we have prepared a detailed scenario of the series of activities that tourists will participate in, so that each customer can have a complete experience during the 5-day tour combining work and relaxation in Hanoi, Ha Long Bay and Ninh Binh . Accommodation services at each destination are also carefully selected by the company to bring the best vacation for each tourist," Ms. Khanh shared. At the same time, a team of tour guides with qualified foreign languages, extensive knowledge of the destination, presentation and storytelling skills, and the ability to handle sensitive situations are also arranged by the travel company for each group of guests in a reasonable manner. At the same time, the company also equips a system of high-class tourist vehicles with modern design, thoughtfully arranged, to bring comfort to tourists during the journey to each location on the tour itinerary, ensuring satisfaction for customers from the smallest details. Great potential from Indian tourists India is considered one of the major international tourist markets of Vietnam tourism. According to data from the Vietnam National Administration of Tourism, in the first 7 months of the year, Vietnam welcomed more than 10 million international visitors. Of which, Indian visitors reached more than 271,000, an increase of 127% over the same period last year. According to Economic Times, India is currently one of the fastest growing tourist markets in the world . It is estimated that in 2024, tourists from this country will spend about 42 billion USD on foreign tourism. Leading experts also commented that Vietnam has all the strengths to attract more Indian tourists. Accordingly, the distance between Vietnam and India is not too far, and recently there have been many more direct flights connecting the two countries officially put into operation, making it very convenient for travel. From Indian airports, it only takes about 4-5 hours for tourists to fly to Vietnam. In the first 7 months of the year, Vietravel welcomed about 6,000 Indian tourists, 6 times the total number of Indian tourists welcomed in the whole year of 2023. In the near future, the company will welcome a group of 4,500 Indian tourists, a record number for Vietravel in particular and Vietnam in general. In addition, with the advantage of having a representative office and branch in India, this travel company considers this an important development premise to introduce to Indian tourists beautiful tours, exploring Vietnam with good quality and the most economical cost. Vietnam promises to continue to be a market trusted by Indian tourists in upcoming tours.

In response to the news that a group of 4,500 Indian tourists will travel to Vietnam from August 27 to September 3, the Vietnam National Tourism Administration assessed that this is a good opportunity to promote Vietnamese tourism to this potential market. The Vietnam National Tourism Administration has requested the Departments of Tourism: Hanoi, Quang Ninh, Ninh Binh to support the organization of welcoming the group, ensuring safety and convenience. The group will be given the opportunity to visit tourist areas and attractions such as the Ho Chi Minh Mausoleum (outside visit), the Temple of Literature - Quoc Tu Giam, Hoa Lo Prison, Ha Long Bay, and Trang An Eco-tourism Area. The hotels where the group will stay are requested to allow travel companies to set up information desks at the reception area to serve tourists.

Laodong.vn

Source: https://dulich.laodong.vn/tin-tuc/thach-thuc-khi-don-doan-4500-khach-cua-ti-phu-an-do-1383627.html