Ho Chi Minh City launches first "Digital Citizen Station"

On October 10, Ho Chi Minh City Police Department coordinated with the Party Committee - People's Committee of Binh Trung Ward (Ho Chi Minh City) to launch the first "Digital Citizen Station" in the city. After evaluating the effectiveness, Ho Chi Minh City Police Department will coordinate to expand to many other residential areas, gradually forming a network of Digital Citizen Stations across the city.

The launch of the "Digital Citizen Station" is part of a series of activities to welcome the 1st Ho Chi Minh City Party Congress, towards the 14th National Party Congress and in response to National Digital Transformation Day on October 10.

The "Digital Citizen Station" model was first launched at Diamond Island Building.

Colonel Ngo Xuan Tho, Head of the Department of Administrative Management of Social Order (QLHC ve TTXH) of Ho Chi Minh City Police, said that the model of "Digital Citizen Station" has been directed by the Board of Directors of the City Police, aiming at providing utilities and favorable conditions to support citizens. People can access and directly perform online public services and social utilities right at the apartment complex, without having to go directly to the agencies, reducing the pressure on the reception and handling of administrative procedures of the units. At the same time, it creates a regular connection point between the police force, the government and residents; thereby promptly supporting and grasping the security and order situation in the area as well as the people's reflections and recommendations.

Colonel Ngo Xuan Tho spoke at the launch.

"Digital Citizen Station" is a model that concretizes and applies the utility of Project 06 to social life. The "Digital Citizen Station" model integrates multiple services to support people, focusing on two main features: Public service kiosk: Support people in performing administrative procedures on the Public Service Portal, such as submitting documents online, making online payments; looking up information and progress of administrative procedures; reflecting information on security and order and other issues...

"Digital Citizen Station" is a concrete model, applying the utility of Project 06 to social life.

People are supported to use public utilities, such as paying service bills (electricity, water, internet, telecommunications, tuition, apartment management fees); registering to buy health insurance online; registering for medical examination and treatment (with a system connecting with remote doctors); financial, banking and telecommunications services (opening a credit card account, registering for a consumer loan, identifying and buying a SIM card, etc.).

People experience "Digital Citizen Station".

Regarding the current digital transformation work, a representative of the Ho Chi Minh City Police Department of Administrative Management of Social Order said that there are 5 main methods being applied to ensure data including: Collecting original data; regularly updating data received from feedback must be updated quickly in practice; reviewing and verifying information to eliminate errors, ensuring information matches reality; coordinating inter-sectoral and updating information through ID card issuance and activating electronic identification (VNeID).

The "Digital Citizen Station" model integrates multiple services to support people.

In case of detecting errors, citizens can take 3 ways to get support for adjustment. First, go directly to the police station of the commune, ward or special zone where they reside to report. Second, report via the hotline of Ho Chi Minh City Police (phone: 0693187111). Third, report directly on the VNeID application.

Source: https://cand.com.vn/doi-song/tp-ho-chi-minh-ra-mat-tram-cong-dan-so-dau-tien--i784219/