Vietnam Post arranges 8,000 staff to support administrative procedures at commune-level People's Committees

On the first day of implementing the two-level government model, Vietnam Post Corporation arranged support staff in more than 700 communes.

Postal staff provide support at the Dong Hy Commune Public Administration Service Center, Thai Nguyen. Photo: Vietnam Post

To support the People's Committees at the commune level in receiving and returning results of administrative procedures, from July 1, Vietnam Post Corporation (Vietnam Post) has arranged 8,000 officers and employees to work at the People's Committees at the commune level.

Of these, 3,340 support staff work at 3,321 People's Committees of communes, wards and special zones; 3,321 postmen return results to people; nearly 1,400 people are on duty ready to support when tasks arise at People's Committees of communes, wards and special zones.

Tuyen Quang province post office staff support people of Nong Tien ward to carry out administrative procedures. Photo: Vietnam Post

Postal staff at the commune-level public administrative service center will guide people and businesses in preparing documents; support and guide people in submitting public service applications online; digitize documents; return results of procedure settlement; transfer documents between the commune and ward public administrative service center and relevant units when handling; receive requests, feedback and complaints from people regarding the settlement of administrative procedures...

Vietnam Post Corporation and provincial and municipal post offices have proactively worked and reported to the Provincial and Commune People's Committees to review and arrange appropriate personnel at the locations.

Mr. Chu Quang Hao, General Director of Vietnam Post Corporation, said that 100% of the staff participating in support at the People's Committees at the commune level have been trained and given professional guidance by the corporation and provincial and city post offices.

Vietnam Post also prepares equipment, vehicles, uniforms, infrastructure, and is ready to coordinate with local authorities to receive documents and return administrative procedure results.

Dak Lak province post office staff support Tan An ward residents to carry out administrative procedures. Photo: Vietnam Post

Since 2018, the Corporation has deployed online public service support at service points.

Since 2021, Vietnam Post has coordinated with local People's Committees to arrange more than 600 staff to guide, receive, digitize documents, and return results of administrative procedure settlement at one-stop-shop departments at all levels.

With more than 13,000 service points nationwide, the Vietnam Post network has become an "extended arm" in implementing administrative reforms, connecting people and the government, contributing to building a modern administration that is close to and serves the people.

Source: https://hanoimoi.vn/vietnam-post-bo-tri-8-000-nhan-vien-ho-tro-giai-quyet-thu-tuc-hanh-chinh-tai-ubnd-cap-xa-707583.html