Spreading corporate culture - Improving production and business efficiency

PC Lai Chau is currently supplying electricity to more than 119 thousand customers in the province. In the process of performing its tasks, the Company always adheres to the motto "Customer is the center". All electricity services have been digitized and deployed online at level 4; 100% of household electricity purchase contracts have been converted to electronic form; 100% of electronic meters in the area have been installed and connected for remote measurement; the rate of non-cash electricity payment has always reached and maintained at approximately 100%...

Staff of Tan Uyen Regional Power Management Team (PC Lai Chau) install remote electronic meters to serve customers.

In particular, the company is constantly promoting the provision of services and utilities on online platforms for customers, so that customers can easily make requests, track progress, make payments and look up information online with just a few steps on mobile devices. These steps not only demonstrate the determination to digitally transform but also affirm the company's increasingly professional, transparent and modern service orientation.

In addition, training and development of human resources are also focused on, considering this as a fundamental solution to build a team of "both red and professional" officers and employees. 100% of employees are trained in corporate culture, tested on business processes, and trained in communication and behavioral skills. A dedicated, responsible attitude and proper behavior when interacting with customers gradually become a cultural beauty, maintained in all production and business activities.

Lai Chau PC coordinated with the Provincial National Assembly Delegation to present gratitude houses to poor households in the province.

Not only stopping at the task of electricity business, PC Lai Chau Lai Chau also actively participates in social, humanitarian and charitable activities; supports the construction of charity houses, "joins hands to eliminate temporary and dilapidated houses" in the province; repairs the electrical system for poor households, policy families, schools in difficult areas... Thereby, spreading the spirit of mutual love and sharing for the community.

Mr. Nguyen Duc Tho - Deputy Director of PC Lai Chau shared: "Corporate culture is the foundation for us to fulfill our political tasks and better serve the people. That culture is not only in the regulations and rules, but also present in every action, attitude and word of each officer and employee. It is the dedication in service, transparency in business and humanity in sharing with the community. Linking production and business with corporate culture not only helps to improve operational efficiency but also builds prestige, image and sustainable value for the enterprise.

Bum To Regional Power Management Team (PC Lai Chau) guides customers to use online services of the electricity industry.

In the coming time, the company will continue to promote the application of science and technology, digital transformation, grid modernization, strive to ensure electricity supply and provide electricity services to serve customers better and better, thereby maintaining its reputation, strengthening customer trust, contributing to the development of Lai Chau.

It can be affirmed that by spreading and practicing corporate culture, PC Lai Chau is gradually affirming its mettle and prestige, creating sustainable values in the electricity supply career. That is not only the foundation for the development of the enterprise, but also an important driving force contributing to the successful implementation of the socio-economic development goals, ensuring national defense and security, and improving the lives of people in the province.

Source: https://baolaichau.vn/kinh-te/lan-toa-van-hoa-doanh-nghiep-nang-cao-hieu-qua-san-xuat-kinh-doanh-752839