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Things businesses need to know about output invoices

Businesses issue invoices for each sale even if the buyer does not take them. If there are technical errors, the supplier will fix them and issue an invoice after processing.

Báo Hải DươngBáo Hải Dương17/06/2025


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Mr. Nguyen Duc Huy, Deputy Head of Tax Affairs Department, Tax Department answered online questions for business households, morning of June 17

Who is eligible for electronic invoices?

From June 1, according to Decree 70, business households with annual revenue of over 1 billion VND in certain industries (food and beverage, hotels, retail, passenger transport, beauty, entertainment...) must use electronic invoices generated from cash registers and connect data with tax authorities.

At the same time, Resolution 68 of the Politburo requires the elimination of lump-sum tax for business households by 2026 at the latest. Thus, from the beginning of next year, business households with annual revenue of 200 million VND or more are also required to issue electronic invoices.

In particular, individuals and business households selling on e-commerce platforms must also issue invoices to customers, but the e-commerce platform is the unit that will deduct, declare and pay on their behalf. If individuals and business households have authorized the platform, the e-commerce platform is responsible for issuing invoices on their behalf.

Invoice for each sale, no buyer information required

Regarding procedures, business households register to use electronic invoices generated from cash registers according to form 01/DKTĐ-HĐĐT issued with Decree 70 (on the portal hoadondientu.gdt.gov.vn or on the electronic invoice application generated from cash registers of solution providers.

The tax authority will determine tax liability based on the total declared revenue and the corresponding percentage of revenue (not based on the input costs of the business household).

At the same time, business households paying taxes by the lump sum method do not have to keep accounting books. For business households that are not proficient in using computers and smart devices, the Tax Department representative said that June is the peak month, so they should arrange civil servants to coordinate with solution providers to each business household to guide, support, install, and help people master the process of making electronic invoices.

Answering questions from many people, Mr. Mai Son, Deputy Director of the Tax Department ( Ministry of Finance ) said that business households that are required to issue electronic invoices must issue invoices for each sale or service provision, even if the buyer does not take them.

There is currently no regulation on issuing end-of-day invoices for all-day revenue. Sales without issuing invoices will be subject to collection, penalties, and even considered tax evasion according to regulations.

At the same time, only when the buyer requests, the seller must issue an electronic invoice including the name, address, tax code/personal identification number/telephone number of the buyer. In case the buyer does not request, the invoice generated from the cash register does not need to show this information.

Regarding bank transactions, a representative of the Tax Department said that there are currently no regulations requiring business households to register a bank account.

However, one of the management measures of the tax authority is cash flow management, ensuring the correct identification of the nature of the transaction of buying and selling goods and services between businesses and consumers. The fact that businesses require buyers to transfer money with contents that are different from the actual transaction, or that businesses only receive cash when customers pay cannot conceal revenue.

In fact, tax authorities can completely determine revenue and cash flow based on data exchanged and transmitted between tax authorities and state agencies, commercial banks, related organizations or from the risk management and compliance application system that the tax industry is implementing.

How to handle when there is an error in invoice issuance?

During the sales and invoicing process, Ms. Nguyen Quynh Duong, General Director of Nhanh.vn multi-channel sales management software, admitted that it is inevitable to encounter technical problems or software lag. She said that suppliers always have a technical team to fix the problem as soon as possible and notify users of the solution.

Currently, most software is SAAS - data is stored online on the server, not on the user's computer like before. Therefore, if the store's computer loses power or network, the shop owner can use another phone/computer as long as it can access the internet with his account to issue invoices.

According to Decree 123/2020, if a seller or service provider uses an electronic invoice with a tax authority code but encounters a problem that prevents the electronic invoice from being used, they must contact the tax authority or service provider for assistance in handling the problem.

If the error is due to the technical infrastructure system of the electronic invoice service provider, the service provider will notify the seller and coordinate with the Tax Department for timely support. The electronic invoice service provider must resolve the problem as quickly as possible and take measures to support the seller in creating an electronic invoice to send to the tax authority for code issuance in the shortest time.

"Thus, while the system is faulty, the seller waits for the supplier to fix it and issue an invoice immediately after the error is resolved. The seller can record the history of incidents through notifications and confirmations from the software supplier to save for later explanation," said Ms. Quynh Duong.

In the initial stage of converting from lump-sum tax to declaration, taxpayers may not be familiar with recording, keeping accounting books and storing invoices and documents.

In order to support business households, the Ministry of Finance and the tax sector said they have coordinated with associations, organizations, and electronic invoice solution providers to provide free shared accounting tools and software, support for equipment and electronic invoice service costs in the initial phase.


TH (according to VnExpress)

Source: https://baohaiduong.vn/nhung-dieu-ho-kinh-doanh-can-biet-ve-hoa-don-dau-ra-414297.html


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