Strengthening forces, providing information rescue overnight in Thai Nguyen during the historic flood

A representative of Viettel Group said that Viettel has mobilized special forces and equipment to respond overnight to maintain communications; at the same time, it has implemented many policies to support customers in Thai Nguyen due to the serious flooding caused by storm No.

Viettel technical staff repaired the generator to promptly handle information about the isolated flood area in Thai Nguyen.

Faced with the complex developments of the natural disaster, Viettel quickly activated the highest-case response plan. More than 300 personnel from neighboring provinces, including elite forces from the Corporations, were mobilized to Thai Nguyen that night.

The Group has mobilized 50 boats and canoes to transport fuel to isolated base transceiver stations (BTS), dozens of drones to perform reconnaissance missions, transport equipment and fuel to flooded and landslide areas that cannot be reached by road. In addition, Viettel deployed satellite phones, walkie-talkies, many mobile broadcasting vehicles, 100 generators and 1,000 batteries to ensure communication connections for people and support rescue work.

Chairman and General Director of Viettel Group Tao Duc Thang directly directed the rescue work in Thai Nguyen.

With the synchronous deployment of human resources, specialized equipment, technology solutions and customer support policies, Viettel has isolated and controlled the impact of information network incidents, minimizing the area of ​​lost communication.

Along with infrastructure repair, Viettel has implemented a timely support policy for customers in affected areas. The Group added 20,000 VND to the accounts of 48,000 subscribers in Thai Nguyen affected by floods; at the same time, it gave an additional 50% of traffic for the ST15K and 5G30 packages to 79,000 subscribers, and gave 50% of the first top-up card (20% for voice use, 30% for data) to 98,000 subscribers to ensure that customers can stay in touch and update information in emergency situations.

Technical staff tried every way to move and bring gasoline to the power outage response station.

In reality, despite heavy rain and rising floods, Viettel's technical team still persistently stayed at the "hot spots" to check, reconnect power sources, replace batteries, and broadcast backup signals. Small boats, drones and specialized vehicles were closely coordinated to reach the deeply flooded station area, despite slippery terrain and landslides.

Viettel Post also mobilized forces to transport goods and necessities to areas heavily affected by floods.

"The road ahead is still difficult, the rain continues and the floods may last for several days. Viettel is committed to continuing to increase its forces and equipment and closely coordinate with local authorities to ensure that the "information blood vessels" are not broken, serving people in emergency situations," said a representative of Viettel Group.

Source: https://baotintuc.vn/xa-hoi/tang-cuong-luc-luong-ung-cuu-thong-tin-xuyen-dem-tai-thai-nguyen-trong-tran-lu-lich-su-20251009065358694.htm