Viettel mobilized troops and provided information rescue services overnight in Thai Nguyen during historic floods.

Viettel mobilized troops and provided information rescue services overnight in Thai Nguyen during historic floods - Photo 1.

Viettel Group leaders were present in areas heavily affected by floods to direct support for customers and people - Photo: VGP/HT

Faced with the complex developments of the natural disaster, Viettel quickly activated the highest-case scenario rescue plan. More than 300 personnel from neighboring provinces, including elite forces from corporations, were mobilized to Thai Nguyen that night.

Viettel equipped 50 boats/canoes to transport fuel to isolated BTS stations, dozens of drones to perform reconnaissance missions, transport equipment and fuel to flooded and landslide areas that cannot be reached by road. In addition, Viettel deployed satellite phones, walkie-talkies, many mobile broadcasting vehicles, 100 generators and 1,000 batteries to ensure communication connection for people, supporting rescue work.

Along with infrastructure repair, Viettel has implemented a timely support policy for customers in affected areas. The Group added 20,000 VND to the accounts of 48,000 subscribers in Thai Nguyen affected by floods, and also gave 50% more traffic for the ST15K and 5G30 packages to 79,000 subscribers, and gave 50% of the first top-up card (20% for voice use, 30% for data) to 98,000 subscribers to ensure that customers can stay in touch and update information in emergency situations.

Viettel mobilized troops and provided information rescue services overnight in Thai Nguyen during historic floods - Photo 2.

Viettel mobilized special forces and equipment to respond overnight to maintain communications - Photo: VGP/HT

In reality, despite heavy rain and rising floods, Viettel's technical team still persistently stayed at the hot spots to check, reconnect power sources, replace batteries, and broadcast backup signals. Small boats, drones and specialized vehicles were closely coordinated to reach the deeply flooded station area, despite slippery terrain and landslides.

Viettel Post also mobilized forces to transport goods and necessities to areas heavily affected by floods.

With the synchronous deployment of human resources, specialized equipment, technology solutions and customer support policies, Viettel has isolated and controlled the impact of information network incidents, minimizing the area of lost communication.

The road ahead is still difficult, the rain continues and the floods may last for several days. Viettel is committed to continuing to increase its forces, equipment and closely coordinate with local authorities to ensure that the "information blood vessels" are not broken, serving people in emergency situations.

Minh Thi

Source: https://baochinhphu.vn/viettel-don-quan-ung-cuu-thong-tin-xuyen-dem-tai-thai-nguyen-trong-lu-lich-su-10225100908331247.htm