Ho Chi Minh City launches first 'Digital Citizen Station' model in residential areas

On the morning of October 10, the Department of Administrative Management of Social Order (PC06), Ho Chi Minh City Police Department coordinated with the People's Committee of Binh Trung Ward to organize the launching ceremony of the "Digital Citizen Station" model at Diamond Island Building (Ho Chi Minh City). This is an activity in response to the National Digital Transformation Day 2025, within the roadmap to implement Project 06 of the Government.

Lieutenant Colonel Nguyen Ngoc Hai, Deputy Head of PC06, said: “The model of "Digital Citizen Station" helps people easily access and use online public services and social utilities right at their place of residence, without having to travel to administrative agencies. This is a concrete step in implementing Project 06, contributing to building digital citizens and digital communities in residential areas.”

Scene of the launching ceremony of the "Digital Citizen Station" model.

Representatives of Ho Chi Minh City Police and Binh Trung Ward People's Committee cut the ribbon to launch the "Digital Citizen Station" model in the residential area of ​​Binh Trung Ward, Ho Chi Minh City.

"Digital Citizen Station" model at Diamond Island Building (Ho Chi Minh City).

The model integrates multiple services, focusing on two main groups: Public service kiosks support people in submitting documents, making online payments, looking up administrative procedure progress, reflecting information on security and order and related issues.

People look up information.

The "Digital Citizen Station" model helps people access administrative procedure lookup and settlement services and civil utilities.

Civil utility group, providing services such as paying electricity, water, telecommunication bills; registering for remote medical examination and treatment; buying health insurance online; opening a bank account, registering for a credit card, identifying SIM cards...

Diamond Island Building is the first location in Ho Chi Minh City chosen to pilot the model. Thereby, the authorities will evaluate the practical effectiveness before replicating it throughout the city.

People experience the "Digital Citizen Station" model.

Evaluating the new model, Mr. Nguyen Chi Thanh, Chairman of Binh Trung Ward People's Committee shared: "This is one of the pilot models demonstrating the locality's proactive and creative spirit in implementing Project 06 and the national digital transformation program. The digital citizen station helps shorten the distance between the government and the people, aiming at the goal of serving faster, more conveniently, and more transparently."

Mr. Thanh affirmed that the locality will continue to coordinate with the City Police in the process of operating and expanding the model; at the same time, ensuring infrastructure, information security, and promoting propaganda so that all people, especially the elderly, can easily access the service.

In the coming time, PC06 and the People's Committees of wards and communes will continue to coordinate with technology enterprises to deploy and replicate the "Digital Citizen Station" model in many other residential areas, contributing to accelerating the digital transformation process of Ho Chi Minh City in a modern direction, taking people as the center of service.

Source: https://baotintuc.vn/anh/tp-ho-chi-minh-ra-mat-mo-hinh-tram-cong-dan-so-dau-tien-tai-khu-dan-cu-20251010123324828.htm