Coway Vina promotes customer care activities in Vietnam

The care and maintenance process for water purifiers and air purifiers has been improved when Coway Vina applied Hi-care 2.0 sterilization technology to sterilize water purifiers... helping to ensure absolute safety for users' health. In addition, the periodic maintenance service has been shortened to 2 months/time (compared to the previous 3 months/time) to help optimize the filtering capacity and lifespan of the machine.

Coway Vina representative affirmed that they will promote customer care activities in Vietnam.

Based on the customer-centric criteria, "Heart Service - Service from the heart" wishes to bring a unique experience in the periodic maintenance service of Coway Vina's water purifier and air purifier products. This service is also considered a core value and a long-term orientation for all activities that the new strategy that the brand is aiming for.

Coway Vina's new strategy also prioritizes the community and the environment with volunteer projects spread across the country. The program of sponsoring water purifiers for Muong Lat people, the "My beloved school" project chain in collaboration with domestic volunteer organizations to improve the quality of school environment and other environmental activities... are increasingly focused and promoted.

Mr. Park Nam Su - General Director of Coway Vina Co., Ltd. said: "Our mission is to improve the quality of life for Vietnamese consumers so that they can always enjoy the best. Therefore, dedicated and professional service is always the top commitment at Coway Vina".

Coway Vina is currently developing product lines of water purifiers and air purifiers.

Heart Service and Cody team not only ensure that the equipment is always checked and cleaned periodically, but also proactively remember information for customers and are ready to answer any questions. At the same time, Coway Vina staff will proactively remind and schedule appointments for customers, helping users feel secure when using products from the brand.

Source link: https://thanhnien.vn/coway-vina-day-manh-hoat-dong-cham-soc-khach-hang-tai-viet-nam-185230518132413304.htm