Enterprises appreciate the reform and facilitation efforts of Hai Phong Customs.

(HQ Online) - Reforming administrative procedures and facilitating trade is one of the key and continuous tasks of Hai Phong Customs Department with many positive results, highly appreciated by the business community.

Công chức Chi cục Hải quan CK cảng Hải Phòng khu vực 3 (Cục Hải quan Hải Phòng) kiểm tra thực tế hàng hóa XNK. Ảnh: T.Bình

Officials of Hai Phong Port Customs Branch, Region 3 (Hai Phong Customs Department) inspect import and export goods. Photo: T.Binh

Take business as the center to serve

As a unit with a large workload of tens of thousands of businesses carrying out procedures and millions of declarations each year, Hai Phong Customs identifies the task of reforming administrative procedures, facilitating trade, and contributing to attracting investment to the area as one of the key, continuous tasks.

According to Director of Hai Phong Customs Department Nguyen Duy Ngoc, over the years, the unit has always focused on administrative reform, customs modernization, and promoting the development of Customs-Business partnership under the motto "taking businesses as the center of service". At the same time, receiving problems and recommendations from the business community to promptly resolve or propose and advise competent authorities on solutions to remove difficulties, accompany, support, and facilitate the sustainable development of the business community.

In 2024, Hai Phong Customs identified key tasks and solutions for administrative procedure reform, customs modernization, and trade facilitation such as: strengthening customs supervision and management at all stages, ensuring compliance with the operating mechanism and procedural order according to the development orientation, operating the digital customs management model, modernizing monitoring equipment, improving the capacity of state management of customs while facilitating trade for import-export activities and foreign investment, in accordance with international practices and standards.

Focus on risk management at all operational stages, collect and analyze key risk information to deploy inspection and supervision measures to ensure effective implementation of state management of customs and facilitate trade activities.

Actively implement digital transformation in the spirit of innovation, creativity, comprehensiveness and practicality; promote administrative reform and customs modernization; continue to develop the Customs - Business partnership in a practical and effective manner to facilitate import and export activities while ensuring state management of customs.

Clearing the flow of import and export goods

According to the Customs Magazine, representatives of the import-export business community in Hai Phong and businesses outside the area but carrying out procedures at Hai Phong Customs have acknowledged and highly appreciated the unit's efforts to reform and clear the flow of import-export goods.

Ms. Tran Thuy Trang, Deputy General Director of Jasan Vietnam Co., Ltd. (VSIP Hai Phong Urban, Industrial and Service Area, Thuy Trieu Commune, Thuy Nguyen District, Hai Phong) said that the company was established in 2014, is a Chinese FDI enterprise, with a total investment capital of 1,100 billion VND, and an average annual revenue of 2,500 billion VND. The main field of activity is the production and export of high-end socks to the markets of the United States, Japan, Europe, etc.

After 10 years of investment in Hai Phong, the Company has felt a strong and clear change in administrative procedure reform and facilitation of departments and branches of Hai Phong City, especially customs procedure reform.

“During the customs clearance process, the company is always enthusiastically guided by the officials of the Hai Phong Customs Department. Any problems during the process are promptly consulted and resolved. Therefore, every year the company makes thousands of import-export declarations but all are cleared quickly and conveniently,” commented Ms. Tran Thuy Trang.

Established in 1996 (headquartered in Hong Bang district, Hai Phong), is the leading electric wire and cable manufacturer in Vietnam and Southeast Asia. In 2023, LS VINA Electric Cable and System Joint Stock Company completed its target with revenue of 558 million USD, of which exports reached 146 million USD.

Ms. Nguyen Thi Thuy Linh, Head of Purchasing Department, LS VINA Electric Cable and System Joint Stock Company shared: with nearly 30 years of production, business, import and export activities, the Company has always received effective support and companionship from Hai Phong Customs Department and functional agencies in the area. Especially in difficult times such as the Covid-19 pandemic, LS VINA Electric Cable and System Joint Stock Company has always received support and favorable conditions from Hai Phong Customs so that the import of raw materials for production and export of products takes place quickly and conveniently, creating prestige with customers.

The local import-export business community also highly appreciated the organization of dialogue conferences with import-export businesses by the Hai Phong Customs Department and its affiliated branches.

Through dialogue conferences organized by Hai Phong Customs and its branches or chaired by leaders of provinces and cities, not only do they help resolve problems in the field of import and export, but they also act as a bridge for businesses to report other difficulties to local leaders.

Mr. Pham Van Phuong, Head of Import-Export and Purchasing Department, IDEMITSU Lubricants Vietnam Co., Ltd. (Dinh Vu Industrial Park, Hai An District, Hai Phong) cited: through the Dialogue Conference with import-export enterprises in 2024 with the theme "Cooperation - Development - Efficiency" organized by Hai Phong City People's Committee on March 20, 2024 (Hai Phong Customs Department was assigned by Hai Phong City leaders to preside over the content - PV), the Company had the opportunity to reflect to the leaders and departments of Hai Phong City the congestion situation at Dinh Vu liquid cargo port, causing imported cargo ships to wait 3-5 days to dock, causing additional costs for businesses of about 10,000 USD/day...

Sharing with reporters, representatives of many businesses in the area expressed their wish to continue receiving effective companionship and support from Hai Phong Customs to restore and develop production, business, import and export activities in a sustainable manner.

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