Ho Chi Minh City: Promoting comprehensive digital transformation

By 2030, Ho Chi Minh City strives to become a smart city with fundamental and comprehensive innovation in the operations of the digital government apparatus, digital enterprises and digital society. This is considered an important premise for the city to innovate its growth model towards rapid and sustainable development.

Ho Chi Minh City exhibits digital transformation solutions on the occasion of National Digital Transformation Day.

Ho Chi Minh City aims to make the digital economy account for 25% of GRDP by 2025, and by 2030 strive to be among the two leading localities in digital government and digital economy.

Digital economy accounts for 40% of GRDP

By 2030, the City strives to make the digital economy account for 40% of the local GRDP, 5-10% higher than the national target. To achieve this goal, according to Ms. Vo Thi Trung Trinh, Director of the Ho Chi Minh City Digital Transformation Center, the city is currently focusing on building three data groups: Data group on people; financial-enterprise data group; and data group on land-urban areas.

At the same time, expand the construction of digital infrastructure and enhance information security; deploy large-scale digital information infrastructure platforms, build creative and innovative ecosystems, deploy artificial intelligence (AI) programs, open data platforms... These are the basic foundations to promote breakthrough development of the digital economy in Ho Chi Minh City.

Quang Trung Software Park (Ho Chi Minh City) deploys digital transformation solutions for internal management.

From 2021 to present, the city has deployed many models and ideas on innovative and creative solutions, applying information technology to administrative reform to serve people and businesses.

Specifically, this locality continues to deploy online public services at levels 3 and 4; provide information to people through the Ho Chi Minh City Public Service Portal, upgrade the 1022 switchboard system into a multi-sector, multi-field unified information portal, which is a multimedia communication channel between people and authorities at all levels.

In addition, the city is applying information technology, especially artificial intelligence, to public administrative reform to better serve people and businesses...

According to Mr. Lam Dinh Thang, Director of the Department of Science and Technology of Ho Chi Minh City, the city's digital transformation implementation in recent times has been increasingly accelerated and developed in both breadth and depth on all three pillars: Digital government; digital economy and digital society.

In particular, digital government is given strong direction by the city's leaders, because if the government successfully transforms digitally, the administration will be more effective and serve people and businesses better, promoting faster development of socio-economic fields.

Ho Chi Minh City also faces many difficulties and challenges such as limited IT human resources in both quantity and quality, lack of synchronous investment in digital infrastructure, and low awareness of digital transformation among some units and businesses.

In addition to the achievements, Ho Chi Minh City also faces many difficulties and challenges such as limited IT human resources in both quantity and quality, lack of synchronous investment in digital infrastructure, and low awareness of digital transformation among some units and enterprises.

Experts say that with the current technology explosion, the way of working, the working environment is changing day by day and many jobs will even disappear in the near future.

Seven pillars to promote digital transformation

To make digital transformation a driving force for socio-economic development, Ho Chi Minh City needs to focus on seven pillars: Mastering data; safe and flexible infrastructure; "tech-savvy" human resources; ecosystem participation; smart workflow; unifying citizen and business experiences towards digital technology; improving and creating new service delivery models.

Delegates visit digital transformation solutions at the digital transformation exhibition in Ho Chi Minh City.

According to Ms. Nguyen Truc Van, Director of the Ho Chi Minh City Center for Socio-Economic Simulation and Forecasting (Ho Chi Minh City Institute for Development Studies), the city needs to enhance its economic competitiveness through digitalization.

In particular, it is necessary to facilitate the application, access and effective use of digital technology at all scales for businesses; build a legal framework to meet the digital economy and encourage innovative business models, develop digital industrial clusters and promote start-up activities...

After the merger, Ho Chi Minh City has the largest number of enterprises in the country, including more than 7,000 information and communication enterprises. Most enterprises in Ho Chi Minh City are aware of the importance of digital transformation and proactively integrate digital transformation goals into their development strategies. This is a positive sign that local enterprises are ready for a breakthrough in digital transformation.

Ms. Dao Thi Hong Le, Director of Tokyo Tech Lab Vietnam, said: Digital transformation is no longer a trend but has become an urgent need for every business. Therefore, digital transformation solution providers need to provide a digital platform that is not only convenient and highly customizable, but also ensures performance and security.

The frequent "concern" of small and medium-sized enterprises is choosing the right digital transformation platform, because choosing the wrong consultant will lead to a loss of both time and money.

Mr. Phi Anh Tuan, Ho Chi Minh City Digital Transformation Support and Consulting Center

Meanwhile, Mr. Phi Anh Tuan, Head of Enterprise Digital Transformation Department, Ho Chi Minh City Digital Transformation Support and Consulting Center (DXCenter) said: The frequent "concern" of small and medium enterprises is choosing the right digital transformation platform, because choosing the wrong consultant will lead to loss of both time and money.

Therefore, businesses need to choose a solution with high integration capabilities and practicality; a solution that meets all business sizes... Businesses that do not have enough potential to carry out synchronous digital transformation should implement it step by step, expanding according to the development of the business...

By 2030, Ho Chi Minh City strives to fully form a smart urban data platform to serve the development of digital government, digital economy and digital society; reduce 40% of administrative procedures; increase 40% of innovative services. At the same time, popularize broadband fiber optic internet services throughout the city, popularize 5G mobile network services...

CAO TAN

Source: https://nhandan.vn/thanh-pho-ho-chi-minh-thuc-day-chuyen-doi-so-toan-dien-post916648.html