Inside the 5-star hotel in Hanoi welcoming a group of 4,500 Indian guests

(Dan Tri) - From August 27, some 5-star hotels in Hanoi began welcoming groups of 4,500 Indian tourists to Vietnam.

On the afternoon of August 29, the next group of 4,500 Indian guests checked in at the Movenpick Living West Hanoi hotel (Nam Tu Liem district, Hanoi ).

About 300 people in the group will stay at this hotel for 4 days.

Ms. Shamila Rolfe, General Manager of the hotel, revealed that the hotel's top priority is to "provide a familiar and comfortable stay experience like at home" especially for the Indian guests.

The Indian group was assisted by hotel staff with luggage and quickly completed check-in procedures to receive their rooms to rest.

Shamila Rolfe (pictured) said the hotel rooms are spacious and comfortable, with floor-to-ceiling windows offering city views.

This accommodation focuses on every "touch point" of customers, arranging a cultural check-in area exclusively for tourists, hiring Indian chefs to serve the most professional cuisine , bringing maximum comfort to tourists.

The hotel serves typical Hanoi dishes such as beef noodle soup, fish noodle soup, grilled pork noodle soup... Desserts made from green rice from Vong village are also included in the menu of the Indian guests on the occasion of Hanoi entering autumn with cool weather. "The culinary experience is our top priority, to introduce the cultural identity of the Vietnamese people to international friends," said Ms. Shamila Rolfe.

Ms. Shamila Rolfe said that welcoming such a large number of foreign tourists is a great opportunity for the hotel in particular. At the same time, this is an opportunity to promote Vietnamese culture and make a strong impression in the eyes of international friends about a friendly, modern, culturally rich Vietnam.

On August 28, the Pan Pacific Hanoi Hotel (Ba Dinh District) welcomed about 300 Indian guests, staying for 4 nights. "The group's organizers requested to arrange separate check-in desks, and guests mainly stayed in double rooms," said Mr. Benjamin M. Schwarz, General Manager of the hotel.

Representatives of Pan Pacific Hanoi Hotel assessed that India has become the target market they are aiming for, with spending recorded significantly higher than that of tourists from other countries.

The unit expressed its honor to be on the list of hotels in Hanoi, having the opportunity to welcome the Indian delegation to visit and work. Preparations took place 2 months ago, this facility had meetings to exchange, discuss, and coordinate with Indian travel companies to welcome the delegation most thoughtfully. "In the first 2 quarters of the year, the number of tourists and room occupancy reached an average of 70%, guests mainly came from 2 markets India and Taiwan. Welcoming this delegation not only brings business opportunities but also an opportunity for us to widely promote the image of the capital to friends around the world ," said Mr. Benjamin.

The most demanding requirements of the group are related to the culinary issue. The group has 1-2 Indian chefs, using a separate kitchen to prepare some special dishes, with spices and food imported from India. In the group, there are about 50 vegetarian guests, not eating meat, poultry, seafood, fish, eggs, milk, honey and 2 Jain guests who do not eat root vegetables.

The menu of Indian dishes is diverse for all three main meals. Guests love familiar dishes according to their beliefs, do not eat foods such as: beef, pork, eggs, tubers. All ingredients, including vegetables and fruits, must be crushed and mixed. The main drink is masala tea (traditional Indian milk tea). In particular, the group's meal times are often very late, such as lunch from 13:00 to 15:00; dinner will take place from 20:00 to 22:00. "Our team of chefs will prepare with Indian chefs. Right from the time of proposing the menu, we will introduce more Vietnamese dishes for them to consider adding to the main meals," said Mr. Benjamin.

Dantri.com.vn

Source: https://dantri.com.vn/du-lich/ben-trong-khach-san-5-sao-o-ha-noi-don-doan-4500-khach-an-do-20240829165905686.htm