Establishment of Hanoi City Public Administration Service Center

On the afternoon of October 24, the Hanoi People's Committee held a conference to announce the establishment of the Hanoi Public Administration Service Center.

At the conference, Chief of Office of Hanoi People's Committee Truong Viet Dung presented Decision No. 63/2024/QD-UBND dated October 24, 2024 on regulating the functions, tasks, powers and organizational structure of the Hanoi City Public Administration Service Center.

Accordingly, the Hanoi City Public Administration Service Center is an administrative agency under the Hanoi City People's Committee (a department-level agency) performing the function of advising and assisting the City People's Committee in state management of: controlling administrative procedures, reforming administrative procedures, organizing the implementation of the one-stop shop and inter-connected one-stop shop mechanism; being the focal point for organizing the provision of information, guidance, support, reception, digitization, coordination in handling, settlement (for a number of authorized administrative procedures), and returning results of handling administrative procedures.

Chairman of Hanoi People's Committee Tran Sy Thanh speaks at the conference (Photo: TL).

The Hanoi City Public Administration Service Center also has the function of advising and organizing the implementation of tasks of applying information technology and digital transformation to serve people and businesses under the direction of the City People's Committee and the Chairman of the City People's Committee.

The Center has 8 tasks and powers. These include controlling administrative procedures, reforming administrative procedures, organizing the implementation of the one-stop shop and one-stop shop mechanism in handling administrative procedures; organizing the provision of information, guidance, support, reception, digitization, coordination of handling, handling (for some authorized administrative procedures) and returning the results of handling administrative procedures.

The Center has legal status, its own seal and account; complies with the direction and management of the City People's Committee in terms of organization, staffing and work; is under the direct and comprehensive direction of the Chairman of the City People's Committee; at the same time, complies with the direction, guidance and inspection of the Government Office in terms of expertise and profession.

In the beginning, the Center's Headquarters will be located on the 1st, 10th and 11th floors of the Inter-agency Building at 258 Vo Chi Cong Street, Xuan La Ward, Tay Ho District, Hanoi City.

Regarding the organizational structure, the Center has 4 specialized departments; 30 Center branches in 30 districts, towns and cities; 2 affiliated public service units. The City Public Administration Service Center has a Director and no more than 3 Deputy Directors.

The civil servant payroll and the number of employees in agencies and units under the Center are assigned based on job positions, linked to functions, tasks, scope of activities and are within the total civil servant payroll and the number of employees in administrative agencies and public service units of the City assigned or approved by competent authorities.

Based on the functions, tasks, organizational structure and list of job positions, the structure of civil servant ranks, the structure of professional titles of public employees approved by competent authorities, the Center annually develops a plan for civil servant staffing and the number of employees to report to the City People's Committee to submit to competent authorities for consideration and decision in accordance with the provisions of law.

At the conference, Chairman of Hanoi People's Committee Tran Sy Thanh presented Decision No. 5579/QD-UBND dated October 23, 2023 on the transfer and appointment of Mr. Cu Ngoc Trang (born in 1984), Deputy Chief of Office of Hanoi People's Committee, to work at Hanoi City Public Administration Service Center, holding the position of Director of Hanoi City Public Administration Service Center.

Source: https://thoidai.com.vn/thanh-lap-trung-tam-phuc-vu-hanh-chinh-cong-thanh-pho-ha-noi-206491.html