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VIB launches Privilege Banking - Comprehensive privileges for priority customers

In the context of a strong shift in customer demand from single products and services to comprehensive financial experiences, Vietnam International Bank (VIB) has just officially launched Privilege Banking - a priority customer service program, marking a new milestone on the journey of accompanying customers in growing assets, building wealth and creating legacy.

Báo Đầu tưBáo Đầu tư24/09/2025


Speaking at the service launch event, Ms. Tuong Nguyen - Deputy General Directorof VIB shared: "VIB Privilege Banking was formed from the aspiration to create a unique privileged ecosystem - where each customer not only has access to optimal financial solutions, but also enjoys experiences associated with lifestyle and honors personal achievements. With a starting level of only 1 billion VND in deposits, VIB offers easier access for customers who want to join, so they can immediately experience services and privileges that are usually only available in higher segments of the market. This is an affirmation of VIB's commitment to continuously innovate to honor customers and raise the standard of financial experience for Vietnamese people."

With the positioning of “value is not only measured by assets, but also by experience”, VIB's Privilege Banking offers customers a comprehensive privileged ecosystem, combining outstanding financial benefits with a classy lifestyle, affirming VIB's pioneering position in creating experiences for the priority banking segment in Vietnam.

Financial Privilege: Optimizing Asset Value

With VIB Privilege Banking, every financial transaction is a privileged experience "tailored" by VIB with solutions to maximize asset value and cash flow for customers.

With accounts and deposits, customers participating in VIB Privilege Banking will receive up to 0.7% deposit interest, a free digital account worth up to 15 million VND and free priority account management. In particular, with the Super Profitability account, based on a daily profit mechanism of up to 4.3%/year, the difference that VIB Privilege Banking brings to customers is the standard threshold of 500 million VND and the maximum ownership level of 5 billion VND, greatly expanding the growth space for cash flow waiting to be spent. Just 1 touch to activate and transact on MyVIB without affecting the accumulated yield.

Also on the cash flow in the payment account, VIB offers the VIB Signature Card global payment card line designed exclusively for priority customers with the privilege of cumulative cashback up to 5% for all travel, shopping, and dining expenses without a minimum spending requirement, total cashback up to 10.8 million VND/year. The card is free of annual fees and has the lowest foreign exchange conversion fee on the market, only 1.1%.

In parallel, with VIB credit cards, customers are exempted/refunded 100% of the annual fee for all main and supplementary cards, for Premier class; 100% of the annual fee for 01 main card and 01 supplementary card VIB Travel Elite, for Priority class.

With the need to take advantage of financial resources from the bank for investment, customers will receive an additional discount of up to 0.75% when borrowing for consumption and 0.4% when participating in VIB's real estate and auto loan products. Meanwhile, with the need for insurance and foreign exchange, customers will receive a refund of up to 20% of the first year's life insurance premium and priority exchange rate reduction of up to 70 VND for USD, up to 150 VND for other foreign currencies when transacting at VIB.

Non-financial Perks: Elevating the Service Experience

Going beyond financial numbers, VIB's Privilege Banking service focuses on creating unique, differentiated experiences for customers.

Each client is accompanied by a Preferred Relationship Manager (PRM) - someone who not only understands finance but also understands personal lifestyle. The PRM will be the bridge, providing in-depth advice and protecting assets, ensuring the client's assets grow sustainably and are safely transferred across generations.

VIB deploys VIP transaction rooms (VIP Lounge) with luxurious and sophisticated design, providing absolute privacy, customers do not have to wait in line, and receive quick and specialized service. When transacting at VIB branches, customers are given priority service at the transaction counter, and there is a dedicated support hotline 1800 8195, always ready to answer all questions quickly and privately.

In particular, customers have the privilege of accessing and directly communicating with senior leaders who create VIB's strategy and vision. This is not only a privilege, but also an affirmation of VIB's respect and commitment to building strong relationships, bringing outstanding values ​​to the most elite customers.

For customers who travel frequently, VIB offers exclusive airport lounge experiences at more than 1,300 premium business lounges worldwide, with unlimited additional visits based on spending.

Experience Privilege: High-class Living Standards

When becoming a VIB priority customer, customers will be given a VIB x Marriott privilege card to enter the world of experiencing a classy lifestyle with comprehensive incentives from cuisine, accommodation to entertainment: Up to 30% discount on cuisine and beverages at Marriott in Vietnam, 20% discount in the Asia- Pacific region, along with many exclusive incentives in Japan and JW Marriott Hong Kong; Up to 20% discount on accommodation costs at the Marriott system. During their birthday month, customers will receive a special birthday gift at Club Marriott.

Privilege Banking is not just a banking service, but an affirmation of VIB's commitment to accompany, honor and elevate the status of customers. With a comprehensive privilege ecosystem, VIB believes that this will be the top choice for elite customers who are looking for not only a place to transact, but also a partner to build the future. Refer to VIB's Privilege Banking service here and contact any VIB Business Unit for advice on becoming a Priority Customer.


Source: https://baodautu.vn/vib-ra-mat-privilege-banking---dac-quyen-toan-dien-danh-cho-khach-hang-uu-tien-d392017.html


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