Vietjet continues to be "Asia's Leading Airline for Customer Experience" awarded by World Travel Awards in 2025

VTV.vn - Vietjet continues to affirm its position as the leading new-generation airline in the region when it was honored for the third consecutive time by the World Travel Awards for its customer experience.

Vietjet once again affirmed its position as the leading new-age airline in the region when it was honored by the World Travel Awards (WTA) as "Asia's Leading Airline - Customer Experience 2025" . The award was presented at a solemn ceremony in Hong Kong (China), bringing together leaders, experts and leading representatives in the global aviation, tourism and hospitality sectors.

World Travel Awards is the world's leading prestigious award, honoring the best service providers in the global aviation and tourism industry. The results are voted by experts, passengers and the international community around the world.

Mr. Graham Cooke, Founder of World Travel Awards , shared: "Vietjet continues to set the standard for customer service in the aviation industry, and I am delighted that both the industry and the public have recognized the achievements that the airline has been honored with today. The dedication of the entire Vietjet team is an inspiration to us all."

Mr. Nguyen Thanh Son, CEO of Vietjet, shared: "We are honored to be honored by the World Travel Awards for the third consecutive time. This award is a tribute to hundreds of millions of passengers and the entire Vietjet team - those who have always trusted, accompanied and made constant efforts to bring the best flight experience. Vietjet will continue to expand its global flight network, bringing customers modern, comfortable and inspiring journeys."

Constantly innovating, Vietjet continuously introduces modern products and utilities such as Business Class, SkyJoy membership program, in-flight shopping service, along with digital solutions such as multi-channel booking and payment, AI assistant Amy. The airline also brings programs imbued with local cultural identity during special holidays such as Chuseok (Korea), Holi, Diwali (India) or Mid-Autumn Festival in Northeast Asia, etc.

The airline also strongly expands its international flight network, bringing more travel opportunities and a series of attractive year-round promotions for visitors to prominent destinations in Vietnam, Australia, India, Japan, Korea, China, Indonesia, Thailand, etc.

Previously, Vietjet has also been honored by prestigious international organizations such as Skytrax , Airline Ratings , World Business Outlook, aviation service awards in major markets such as Korea, India, ... Vietjet is operating 130 modern aircraft, serving 170 domestic and international routes, has transported more than 250 million passengers and continues to bring passengers around the world safe, affordable and emotional flights.

About Vietjet:

Vietjet, the new generation airline, is leading the revolution in the aviation industry in Vietnam, the region and the world. With its outstanding cost management, exploitation and operation capabilities, Vietjet offers the opportunity to fly at economical and flexible costs, providing a variety of services, meeting all the consumer needs of customers.

Vietjet is an official member of the International Air Transport Association (IATA) and holds the IOSA Operational Safety Audit (OSA) certificate. The largest private airline in Vietnam is ranked 7 stars - the highest in the world for aviation safety by the prestigious organization AirlineRatings, top 50 best airlines in the world for operations and financial health in 2018, 2019 by AirFinance Journal, continuously receiving the award for best low-cost airline awarded by prestigious organizations such as Skytrax, CAPA, AirlineRatings...

Details at www.vietjetair.com

Source: https://vtv.vn/vietjet-continues-to-be-the-leading-airline-in-chau-a-ve-trai-nghiem-khach-hang-do-world-travel-awards-trao-nam-2025-10025101514291107.htm