Vietnam Airlines begins testing internet connection service on planes

On August 5, Vietnam Airlines began testing internet connection services on aircraft, marking an important milestone in the national airline's comprehensive digital transformation process.

On international routes, Vietnam Airlines will introduce three data packages for passengers to choose from. The $5 texting package allows unlimited texting throughout the flight; the $10 package allows for one hour of web browsing; and the $20 package allows for unlimited web browsing throughout the entire journey. Passengers can access wifi from their personal devices and choose to purchase data packages during the flight.

For domestic flights, the payment system is in the process of being completed. Vietnam Airlines will deploy service sales as soon as this system is standardized in the Vietnamese market.

The airline representative said that in the first phase, Vietnam Airlines will provide free unlimited web browsing throughout the flight for business class customers and give 15 minutes of free texting on messaging apps such as Zalo, Viber, WhatsApp... for all passengers on both international and domestic flights.

From now until the end of December 2025, Vietnam Airlines will deploy this service on Airbus A350 aircraft that have been installed with satellite internet connection systems.

In the coming time, Vietnam Airlines will expand the provision of internet services on other aircraft types, and coordinate with partners to diversify payment methods and access packages to flexibly meet the usage needs of each customer group.

The technology infrastructure of the in-flight internet service is deployed in conjunction with partner VNPT Group, connecting to the US Viasat satellite, allowing passengers to use the internet during the flight with stable and safe speed.

BICH QUYEN

Source: https://www.sggp.org.vn/vietnam-airlines-bat-dau-thu-nghiem-dich-vu-ket-noi-internet-tren-may-bay-post806991.html