Microsoft experiences global email outage

(CLO) Outlook, Microsoft's popular email service, stopped working on Saturday. Meanwhile, the technology company's Teams online calling service also had problems for thousands of users.

Thousands of users took to social media to report problems with their email accounts on Saturday evening, complaining that they were logged out of their accounts and unable to log back in.

Microsoft 365, which manages services like Outlook, Excel, and PowerPoint, posted an update to X at 5:01 p.m. ET saying it had "identified the potential cause of the impact and has reverted the suspected code to mitigate the impact."

Outlook provides email and several other Microsoft online services. Photo: GI

While outage reports have been primarily for Outlook, Microsoft says "we have confirmed this issue is impacting multiple Microsoft 365 services" and is monitoring systems for recovery.

Users on X posted that Xbox services, which are owned by Microsoft, were also experiencing issues. Reports started arriving on DownDetector as early as 3:30 p.m. ET and peaked at around 4 p.m. with more than 37,000 issues.

Microsoft Outlook is one of the world's most popular email services, with an estimated 400 million users worldwide. The video calling service Microsoft Teams, which emerged in the wake of the Covid-19 pandemic, now has around 320 million users worldwide.

Users have been experiencing persistent issues with Outlook in recent weeks. The software company previously suffered major global outages that took more than a few hours to resolve in 2023 and 2024.

On November 26 last year, Outlook and Teams services were also restored after more than 24 hours of technical glitches.

Hoang Huy (according to Microsoft, IBC, CNN)

Source: https://www.congluan.vn/microsoft-gap-su-co-khong-the-truy-cap-vao-email-tren-toan-cau-post336739.html