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State Bank informs about data incident at CIC

In a press release this afternoon, September 12, the State Bank of Vietnam said that the information technology systems of credit institutions operate independently and are stable.

Hà Nội MớiHà Nội Mới12/09/2025

Illustration photo: NCA
Illustration photo: NCA

The State Bank of Vietnam said it had received a report from the Vietnam Credit Information Center (CIC) about a data-related incident.

The State Bank of Vietnam has promptly directed CIC to urgently report and closely coordinate with competent state agencies to verify and handle the matter, while ensuring CIC's continuous and smooth operations.

CIC is one of four organizations licensed to provide credit information services in Vietnam. Credit information collected by CIC in accordance with the law does not include information on: Deposit accounts, deposit balances, savings books, payment accounts, debit card numbers, credit card numbers, security codes (CVV/CVC), and customer payment transaction history.

The information technology systems of independent credit institutions and the service provision activities of credit institutions are currently being implemented continuously. safe and stable

The State Bank of Vietnam regularly directs and requires credit institutions to strengthen inspections and ensure strict compliance with legal regulations on security, confidentiality, and safety of information technology systems, and to protect the legitimate rights and interests of customers.

Illegal collection, processing, exploitation, use, exchange and provision of credit information will be handled according to regulations.

Along with that, the State Bank of Vietnam recommends that customers need to comply with the provisions of the law and instructions and recommendations of competent authorities on safety and security; at the same time, follow the regulations, instructions and recommendations of credit institutions to protect their rights and interests, as well as to avoid being taken advantage of by bad guys to spread malware, scam, and appropriate assets...

Source: https://hanoimoi.vn/ngan-hang-nha-nuoc-thong-tin-ve-su-co-du-lieu-tai-cic-715868.html


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