Viettel is the network operator with the best quality mobile and fixed services.

Recognized by customers as the network operator with the best service quality, Viettel received a double of the two most important awards in the telecommunications field from IDG.

On the afternoon of May 29 in Hanoi, within the framework of the World Mobile Broadband, Cloud & AI Summit 2025 organized by the International Data Group (IDG) in collaboration with the Radio and Electronics Association of Vietnam (REV), Viettel was honored in the two most important categories in the telecommunications field.

Ms. Nguyen Ha Thanh, Deputy General Director of Viettel Telecommunications Corporation, received the award.

The two Viettel awards presented at the Ceremony honoring the Outstanding Broadband & ISP and Cloud Computing Service Providers are Outstanding Telecommunications Service Provider for Mobile Broadband Service Quality and Outstanding Telecommunications Service Provider for Fixed Broadband Service Quality. This is an annual award to honor telecommunications services and products that are highly appreciated by customers.

IDG's report shows that this year's survey was conducted from January 29 to May 6, 2025 with 18,277 votes (mobile sector) and 17,468 votes (fixed sector), taking opinions from customers nationwide who have been using mobile and fixed broadband services.

Seminar on Development of telecommunications infrastructure, information technology and digital transformation

According to the organizers, the award for outstanding service provider in terms of mobile and fixed broadband service quality was given based on a comprehensive assessment of service quality criteria. This result was also evaluated and unanimously approved by the Advisory Board based on 2 criteria: Satisfaction level with service quality and satisfaction level with customer care and promotion programs. As a result, Viettel was recognized by customers as the network operator with the best service quality for both mobile and fixed broadband.

Overview of World Mobile Broadband, Cloud & AI Summit 2025

Founded in 1964, International Data Group (IDG) is a prestigious organization in the field of market research, technology communication and organization of specialized events, with a network of operations in more than 147 countries.

For more than 50 years of operation, IDG has played an important role in promoting global technology trends, from telecommunications, enterprise software, cloud computing, to AI, cybersecurity and digital transformation./.

Source: https://daibieunhandan.vn/viettel-la-nha-mang-co-chat-luong-dich-vu-di-dong-va-co-dinh-tot-nhat-10374565.html