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Beware of losing money in your bank account | Gia Lai Electronic Newspaper

Báo Gia LaiBáo Gia Lai02/06/2023


Recently, there have been many cases of bank account appropriation using very sophisticated methods across the country. In Lam Dong, there have also been many cases of people's money in bank accounts suddenly "evaporating" for unknown reasons.
Beware of losing money in your bank account photo 1

Ms. VTBN reported losing more than 50 million VND in her bank account for unknown reasons.

On June 1, Ms. VTBN (29 years old, living in Da Lat city) said that her deposit account at a bank with a branch in Lam Dong recently suddenly lost more than 50 million VND, suspected to be due to a bad guy appropriating and attacking the account. Specifically, Ms. N. said: "On April 12 at 13:58, my bank account suddenly reported that 50,140,000 VND was deducted for unknown reasons. I immediately called the bank's hotline to request an emergency account lock to prevent further loss of assets."

Also according to Ms. N., on the morning of April 13, she went to the bank's transaction counter to complain about the incident and request to verify the lost money transaction. At the same time, she presented a commitment to the bank that at the time the money was deducted from her account, she did not make any transaction, did not give her ATM card, nor share the OTP code with any individual or organization.

On the same afternoon, the bank provided Ms. N. with transaction documents and, at the same time, issued a document providing information as well as requesting the Da Lat City Police Department to promptly verify and clarify the case in order to protect the bank's reputation and brand and recover Ms. N.'s assets as soon as possible.

“According to the bank documents provided, the money I lost was used to buy 2 phones in Ho Chi Minh City, the order successfully delivered by Tiki Now was paid via the zalopay payment gateway through Zion Joint Stock Company (a company providing intermediary payment services). I myself sell online but my zalopay wallet has never been linked to a bank, I only use Momo payment wallet”, Ms. N. said and informed that on April 13, she also filed a report to Da Lat City Police. However, up to now, the amount of money that was appropriated by the bad guys has not been clarified by the authorities.

In addition to Ms. N.'s case, over the past month, we have also recorded many cases where people reported that 400,000 VND to tens of millions of VND had been deducted from their bank accounts for unknown reasons. Most of the people who lost money said that their money was taken from their cards by scammers using sophisticated tricks. The subjects sent SMS messages from many phone numbers impersonating the bank to report that their accounts were locked and asked them to enter a link to verify. Only when they saw the money being deducted from their accounts did customers realize they had been scammed. It is worth mentioning that because the amount of money lost was not too large, many customers were subjective and did not notify the bank or authorities to prevent or take preventive measures.

Faced with the increasing number of customers being scammed into transferring money via bank accounts, the State Bank of Vietnam has recently sent a dispatch to relevant units and localities outlining 7 sophisticated fraud schemes via bank accounts and proposing measures to limit risks for customers.

Notably, the scammers often impersonate bank employees to call customers with the pretext of supporting customers in checking their balances and transactions. After reading the customer's name and the first 6 digits of the domestic debit card, the subject asks the customer to read the remaining numbers on the card to confirm that the customer is the cardholder. After that, the subjects inform the bank that they will send a text message to the customer and ask the customer to read the 6-digit code in the message, which is actually an OTP code to make online payment transactions. If the customer follows the subject's request, it may cause a risk of losing money in the customer's card account.

In addition, the scammer sends messages impersonating the bank's brand to customers (this message is received and saved in the same folder as the bank's messages on the customer's mobile phone) to notify that the customer's account has signs of unusual activity and instructs the customer to confirm information, change password... by accessing the fake link sent in the message, thereby tricking the customer into revealing the security information of the electronic banking service (username, password, OTP code) to use to appropriate money in the customer's account...

In addition, banks and local police agencies have repeatedly warned people using bank accounts about new fraud tricks. At the same time, customers are required to absolutely not provide E-banking security information such as login name, login password, Smart OTP and the content of notification messages from the bank to anyone, including those claiming to be police, investigation agencies, bank employees... Do not install cracked software, interfere with devices, operating systems; do not enter login passwords, OTP codes on websites of unknown origin, or strange links; do not make transactions on public devices, with high potential risks, or save automatic electronic banking login information anywhere; do not provide information, post transaction information online, especially online sales transactions, because it will create conditions for scammers.

Original article link: http://baolamdong.vn/phap-luat/202306/canh-giac-mat-tien-trong-tai-khoan-ngan-hang-d761f1d/


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