Announcing the 2025 citizen reception schedule of the Director of the Department of Education and Training of Phu Tho

Phu Tho Department of Education and Training has just informed about the schedule of receiving citizens of the Director of this Department from August 1 to December 2025.

Accordingly, Mr. Trinh The Truyen, Director of the Department of Education and Training of Phu Tho will directly receive citizens periodically on the 10th of every month. Particularly in August 2025, he will receive citizens on August 11.

Time to receive citizens during office hours according to regulations.

Citizen reception location at the Department's Citizen Reception Room. Address at 1166, Hung Vuong Street, Thanh Mieu Ward, Phu Tho Province.

In addition to the above time, the Director of the Department of Education and Training shall receive citizens unexpectedly according to regulations.

In case of unexpected reasons, it is not possible to receive citizens according to the above schedule, the Department Director shall authorize the Deputy Department Director to receive citizens.

Also according to information from the Department of Education and Training of Phu Tho, after the merger, Phu Tho province has an expanded education and training system, becoming one of the localities with the largest educational scale in the North.

The tradition of studiousness, quality of mass education and spearhead education standing among the top in the country are important foundations for development.

However, there are still limitations in school distribution, facilities in disadvantaged areas, staff structure and educational management capacity at the grassroots level. In the context of local governments implementing a two-tier model, the requirement is not only to reorganize the apparatus, but also to comprehensively restructure the education system towards synchronization, efficiency, equity and modernity.

From July 1 to July 25, 2025, the Department of Education and Training of Phu Tho did not record citizens coming to make complaints and denunciations at the Department of Education and Training's citizen reception location, and did not authorize citizen reception.

However, the Phu Tho Department of Education and Training also assessed that in the coming time, the situation of complaints and denunciations in the field of education and training in the province is expected to become more complicated due to a number of factors such as: implementing new policies, innovation in education management, implementing autonomy at educational institutions, recruiting and appointing officials, as well as increasing supervision by people and the press.

Although most petitions are still recommendations and reflections, complaints and denunciations that go beyond the level of authority and are received by a large number of people in some localities and units may arise if they are not resolved promptly and thoroughly.

Therefore, in the coming time, the Department will continue to improve the effectiveness and efficiency of citizen reception, handling complaints, denunciations, recommendations and reflections in the education sector.

At the same time, resolve thoroughly and in accordance with regulations, not allowing hot spots to arise, complicated, prolonged, or beyond the level. Increase publicity and transparency, take prevention as the main focus, and attach responsibility to the heads of educational institutions.

Continue to seriously implement regular and ad hoc citizen reception according to regulations.

Regulations of the Law on Citizen Reception, especially for Department Directors and heads of departments and units.

Receive, process, classify, handle and resolve promptly and in accordance with regulations complaints, denunciations, recommendations and reflections related to education and training.

Strengthen coordination with People's Committees of communes, wards and functional agencies in handling cases related to the field of education and training.

Source: https://giaoducthoidai.vn/cong-bo-lich-tiep-cong-dan-nam-2025-cua-giam-doc-so-gddt-phu-tho-post742761.html