100% of agencies and units assign heads to be directly responsible for administrative reform work.

The People's Committee of Dak Lak province has just issued a directive document on continuing to promote administrative reform, improve the investment and business environment, and enhance people and businesses' satisfaction with the services of state administrative agencies.

Accordingly, the Provincial People's Committee requested heads of departments, branches, sectors and chairmen of People's Committees of communes and wards to seriously implement solutions to ensure that administrative reform (AR) work is not interrupted, maintaining continuous service for people and businesses in the process of restructuring the apparatus, towards building a "streamlined - compact - strong - efficient - effective - efficient" administration.

Ea Kao ward residents carry out administrative procedures.

Specifically, continue to strengthen the role and responsibility of leaders in administrative reform, requiring 100% of agencies and units to assign heads to be directly in charge; Stabilize the organization, seriously build internal business processing procedures, and clearly assign 5 tasks: "clear people, clear work, clear responsibilities, clear deadlines, and clear results" .

Along with that, improve public service culture, immediately handle cases of cadres, civil servants, and public employees who push, avoid, or cause trouble for the people. . Boldly implement innovation and digital transformation, focus on effectively implementing online public services and online payments to facilitate and improve the satisfaction of people and businesses. .

Strengthen and enhance responsibility in reviewing legal documents and regulations on industry and sector management that need to be amended to ensure a complete, timely, and synchronous legal basis for the operations of agencies and units, in resolving work for people and businesses.

Prioritize and create the best conditions to resolve administrative procedures for people and businesses, promptly resolve problems, and reduce administrative procedures to improve the investment and business environment. …

The Provincial People's Committee also assigned specific tasks to the Director of the Department of Home Affairs and heads of relevant departments and branches to coordinate, urge, guide, and promptly resolve problems arising during the implementation process.

Source: https://baodaklak.vn/thoi-su/chuyen-doi-so/202509/chu-tich-ubnd-tinh-chi-dao-100-co-quan-don-vi-phan-cong-thu-truong-phu-trach-truc-tiep-cong-tac-cai-cach-hanh-chinh-4c20984/