More than 3 million vehicles connected to cashless payment accounts

According to the Vietnam Road Administration, immediately after Decree No. 119/2024/ND-CP dated September 30, 2024 of the Government regulating electronic payment for road traffic was issued, The Ministry of Construction and the Vietnam Road Administration have issued documents to ministries, branches, localities, service providers, investors, project enterprises and relevant agencies and units for implementation.

The focus is on disseminating and instructing vehicle owners on the route and method of conversion, while closely coordinating with service providers to ensure the connection of transport accounts with non-cash payment methods takes place smoothly.

Vehicles using Viettel ePass's non-stop automatic toll collection service.

To date, there have been approximately more than 3 million out of a total of 5.8 million transport accounts connected to non-cash payment methods. Approximately 2.8 million transport accounts have not yet been connected to non-cash payment methods.

In September 2025, the Vietnam Road Administration coordinated with service providers to review transaction data, showing that there were about 900,000 traffic accounts with transactions but not yet connected to non-cash payment methods. The main reason is that some vehicle owners are not interested and do not have the need to travel through toll stations, so they have not yet connected their traffic accounts to non-cash payment methods; difficulties in linking to bank accounts; ...

The Vietnam Road Administration, road toll payment service providers and relevant agencies are continuing to strengthen communication work to accelerate the connection of traffic accounts with non-cash payment methods of vehicle owners according to the provisions of Decree 119.

Toll station using Viettel ePass non-stop automatic toll collection service on Ha Long - Mong Cai expressway.

The Vietnam Road Administration has issued a document directing BOT project Investors/Enterprises to coordinate with road payment service providers to arrange staff on duty at the station 24/7 to support and guide vehicle owners to connect their traffic accounts with non-cash payment methods and continue to coordinate with relevant agencies and units to remove difficulties and obstacles, creating favorable conditions for vehicle owners to connect their traffic accounts with non-cash payment methods.

The Vietnam Road Administration recommends that vehicle owners continue to cooperate to connect their transport accounts and non-cash payment means. Registration of non-cash payment means and linking to transport accounts only needs to be done on the vehicle owners' current applications, without having to install a new application.

In case of problems, vehicle owners can contact the service provider's support phone number: 1900 6010 (VETC), 1900 9080 (ePass). The Vietnam Road Administration requests that road use fee payment service providers arrange staff to answer questions and support vehicle owners to convert toll collection accounts to traffic accounts conveniently, quickly and promptly.

Source: https://baolangson.vn/hon-3-trieu-phuong-tien-ket-noi-voi-tai-khoan-thanh-toan-khong-dung-tien-mat-5060031.html