However, many users, even young people, are still hesitant to switch. Common concerns today focus on practical experiences: fear of having money automatically deducted directly from the bank by the system, worry about not knowing how to link accounts, confusion when not knowing how to top up e-wallets, or fear of having to top up money before each trip through BOT.
Therefore, the need for a more flexible solution, such as “pay later”, is becoming the desire of many people.
Link your identity traffic account right on the app, the operation only takes a few minutes: Simple, transparent and safe.
Switching Transport Accounts: Is It Really As Complicated As Rumored?
The fear of “trouble” is a common mentality of many young users before the transition. However, the reality is much simpler. Currently, ePass has deployed more than 1,400 direct support points nationwide from toll stations, Viettel Stores to Viettel supermarkets. Users just need to come directly, the staff will support the entire process.
ePass has deployed more than 1,400 direct support points nationwide, users only need to visit for a few minutes to complete the traffic account conversion.
For those who are worried about “not being able to connect” or “not knowing how to top up”, the process has now been simplified to the maximum. Just a few steps on the ePass and Viettel Money applications are all it takes, along with intuitive video instructions. The hotline 1900.9080 is also open 24/7, ready to answer any questions.
Obviously, the conversion is not as “difficult” as rumored. Mr. Hung (27 years old, Hanoi ) said: “I watched the video tutorial on the ePass fanpage and followed it, it took less than 5 minutes to complete, much simpler than I imagined”.
Converting is safer than you think
Another barrier that makes many people hesitate is concern about transaction security: "Will money be deducted unjustly?", "Will account information be leaked?". These concerns are completely understandable, especially when financial transactions are directly related to personal data.
However, the identity traffic account is designed to ensure high security. This is the type of account directly linked to an electronic wallet, bank card or credit card, and is subject to the supervision of both the Ministry of Construction and the State Bank.
Viettel Money digital financial application when connected to ePass traffic account also uses eKYC technology that meets international standard ISO 30107-3 level 2, has sophisticated anti-counterfeiting capabilities and ensures that only the account owner can transact. Users can track transaction history right on the application, proactively choose the form of authentication and almost eliminate the risk of unwanted money deduction.
Mr. Minh, a technology driver in Ho Chi Minh City, shared: "Before, I was worried about being mistakenly deducted, but now I can check each transaction right on the app, very secure." It can be said that the safety of traffic accounts has now been upgraded to the same level as banking standards.
Through the station without interruption: Why are Viettel Money and ePass given priority?
According to TCCS 44:2022/TCDBVN and Decision 2255/QD-BGTVT, each ETC transaction must be processed in less than 200 milliseconds so that vehicles can pass through the station without interruption. Currently, only a few methods meet this standard, including Viettel Money and international credit cards - the two most popular methods with ePass customers.
Linking ePass with Viettel Money: Transactions processed in less than 200 milliseconds, ensuring vehicles pass through the station smoothly and without interruption.
When linking ePass with Viettel Money, users enjoy many advantages: Fast and stable processing speed thanks to direct integration in the Viettel ecosystem, minimizing intermediaries and limiting errors, free of charge for all linking, top-up, and transaction operations, and international standard security. In particular, Viettel Money's "Postpaid Wallet" feature allows the vehicle to pass the station first and pay later, giving users peace of mind even if they forget to top up or their account does not have enough balance.
Basically, converting identity traffic accounts is not complicated, ensures high security and brings many practical benefits to users.
With the companionship of ePass and Viettel Money digital financial application, especially the "Postpaid Wallet" utility, vehicle owners can rest assured to pass through the station without worrying about interruption in any situation.
Don't wait until October 1, 2025 to make the switch. Take the initiative today to ensure your journey is safe, secure, and seamless.
ePass's 1900.9080 hotline system operates 24/7, ready to support any questions and quickly handle any arising situations.
Source: https://vtcnews.vn/sap-den-1-10-chuyen-doi-tai-khoan-giao-thong-ngay-de-qua-tram-khong-gian-doan-ar968109.html
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