Transferring money via messaging apps will no longer be a complicated manual operation when Techcombank has just officially launched a feature that allows users to make transfers directly from the Messenger platform, with just one touch. This is a new step for Techcombank to enhance customer experience in the journey to realize the customer-centric strategy and lead the digitalization of the banking industry.
Optimize the transaction journey – simplify every step
Accordingly, when customers receive a message containing the account number and bank name or QR code in a conversation on Messenger, they just need to touch the "Transfer money" button and choose the payment method via Techcombank, the system will automatically navigate to the transfer interface in Techcombank Mobile. Information such as account number and recipient name will be automatically filled in, helping customers shorten transaction time, minimize errors and eliminate the need to switch between platforms.
Ms. Nguyen Thi Phuong Thao (30 years old, Hanoi) - a user who has experienced the sharing feature said: “I often transfer money to the shop owner when buying on Facebook via Messenger. Before, every time I had to copy - open the application - paste and check again; or save the QR code to scan. Now, just one touch opens Techcombank Mobile with full information. Very convenient and time-saving.”
Techcombank - We want the bank to be present where customers need it most
Sharing about the new feature, Mr. Tran Thanh Hoai - Director of Digital Banking Solution Development, Retail Banking Division said: "Customers today use many platforms to communicate, work and connect. Integrating banking services into familiar platforms such as Messenger not only brings convenience and seamless experience but also demonstrates Techcombank's commitment to bringing banking closer to customers' daily lives - anytime, anywhere."
Ultimate security - seamless experience
Although integrated from an external platform, the entire transaction processing and authentication process is still performed directly on Techcombank Mobile, ensuring absolute safety for customer information and assets.
The feature is now available for individual users using the latest version of Techcombank Mobile application, applicable to internal and inter-bank transactions via account number.
By continuously updating digital financial solutions, Techcombank continues to affirm its pioneering position in the field of digital banking in Vietnam.
Enjoy a series of valuable experiences - open a Techcombank Mobile account at: https://tcbmobile.onelink.me/nWIw/CapNhatTCBM
Hong Tham
Source: https://congthuong.vn/techcombank-integrates-tien-transfer-function-via-messenger-nang-cao-trai-nghiem-giao-dich-lien-mach-cho-khach-hang-390448.html
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