Alibaba.com is the leading global business-to-business (B2B) e-commerce platform. Today, August 16, it officially launched a comprehensive online logistics service for Vietnamese sellers to optimize international trade processes.
Accordingly, Alibaba.com has cooperated with leading international express delivery companies such as UPS and DHL, with the goal of supporting the export of Vietnamese goods to more than 200 countries and territories worldwide . In addition, Alibaba.com also cooperates with intermediary payment organizations in Vietnam such as Zalo Pay and MoMo to help pay shipping fees quickly and conveniently.
Through its international courier partners, Alibaba.com ensures that goods are delivered safely and on schedule, and provides detailed order tracking tools, customs consulting services, and comprehensive cargo insurance solutions. These features help businesses reduce risks and enhance their competitiveness in the international market.
Specific features of Alibaba.com logistics services for Vietnamese sellers include:
• Transparency and reasonable costs: Businesses will receive detailed quotes upfront for all services, including goods, logistics and customs duties. Thanks to its large scale and extensive partnerships, Alibaba.com offers competitive shipping rates, helping businesses save significantly on total order costs.
• Global digital smart logistics services: Alibaba.com provides a fully digital order process for packages sent to multiple countries and regions.
• Enhanced order tracking and control: Smart system automatically suggests optimal shipping routes, sellers and buyers can track online 24/7 and communicate transparently.
• Cargo insurance: Ensures on-time delivery and protects goods from all common logistics risks.
• Customer service: Through Alibaba.com, sellers can connect with logistics service providers within 20 seconds. The consultation and service selection process is quick and convenient, eliminating barriers to direct communication.
Mr. Roger Lou, Head of South Asia and Southeast Asia at Alibaba.com, shared: "Vietnam is the first in South Asia and Southeast Asia to benefit from Alibaba.com's complete suite of online trading services. This marks an important milestone for Vietnam in the global trade landscape. The launch of Alibaba.com's new online logistics services affirms our commitment to supporting Vietnamese businesses to succeed in international markets."
KIM THANH
Source: https://www.sggp.org.vn/alibabacom-ra-mat-dich-vu-logistics-truc-tuyen-post754329.html
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