Testing the use of weekly tickets on the mobile application 'Hanoi Metro'

On October 4, Hanoi Railway One Member Co., Ltd. (Hanoi Metro) announced that it will carry out phase 2 of the pilot program for electronic identification, authentication and biometric recognition solutions on urban railway line No. 2A, Cat Linh - Ha Dong.

Passengers scan the QR code from the Hanoi Metro app to pass through the gate. Photo: Trung Nguyen/Tin Tuc Va Dan Toc Newspaper

Specifically, in phase 2 (from today until October 15), the program continues to test the same scope and form as phase 1, while adding weekly tickets in addition to single-trip tickets and daily tickets on the "Hanoi Metro" mobile application as well as expanding the use of citizen identification cards/chip-embedded citizen identification cards for passengers under 60 years old. Phase 2 is widely deployed to all passengers using the metro on line 2A Cat Linh - Ha Dong.

According to Hanoi Railway One Member Co., Ltd., the testing of new features aims to better meet the needs of customers, while improving the convenience of the travel experience. Passengers who register to participate in the test come directly to the information counter at the stations on the 2A Cat Linh - Ha Dong line. In particular, when participating, passengers will receive attractive gifts from the units accompanying Hanoi Metro, namely Visa, VietinBank and Momo e-Wallet.

Previously, in phase 1 (implemented from September 20 to September 30), Hanoi Railway One Member Co., Ltd. has deployed a trial at 12 stations with 65 ticket gates, with forms such as using ID cards/citizen ID cards with chips, QR codes on mobile applications, NFC and payment by EMV cards. The group of passengers participating includes the elderly using ID cards/citizen ID cards with chips (free tickets) and regular passengers using single-trip tickets and daily tickets.

Currently, Hanoi Railway One Member Co., Ltd. has received a lot of attention and participation from the people and recorded many practical comments, which is an important basis for the company to continue to improve and enhance service quality. Hanoi Railway One Member Co., Ltd. hopes to continue to receive comments from passengers with the aim of continuously improving solutions to help bring passengers safe - convenient - environmentally friendly experiences; at the same time, affirming its commitment to applying modern technology, improving service quality and utilities on urban railway lines.

Source: https://baotintuc.vn/kinh-te/thu-nghiem-su-dung-ve-tuan-tren-ung-dung-di-dong-ha-noi-metro-20251004184255131.htm