The case of a user losing 43 million VND from MoMo is not true.

Recently, a customer with Facebook account name …Tran shared a post on his personal page, reflecting on the loss of more than 43 million VND and mentioned MoMo with unclear information.

MoMo has applied many advanced technologies to protect users.

After receiving information about the incident, MoMo reviewed the system and found that the customer had no transactions on MoMo in the last month. At the same time, MoMo also contacted the user directly to learn more about the incident and thereby determined that the transaction that the user reported did not occur on MoMo's system. MoMo confirmed that it was not related to the incident where the customer with the Facebook account …Tran reported that he lost money.

Through this, MoMo said that it does not store user information when customers link their bank accounts with MoMo, and always puts user security as the top priority in all operations. MoMo affirms the company's commitment to providing and operating intermediary payment services in accordance with the direction and guidance of the Government and the State Bank of Vietnam .

MoMo recommends that users be more vigilant to protect their accounts and assets in digital transactions. To avoid falling into the scam traps of bad guys, users should limit providing personal information when not really necessary, limit installing strange applications or clicking on links of unknown origin.

KIM THANH

Source: https://www.sggp.org.vn/vu-nguoi-dung-mat-43-trieu-dong-tu-momo-la-khong-dung-post725721.html