Benefit or complicate user experience?

From smart assistants to advanced camera features, AI is reshaping the smartphone experience in many ways. But this rapid adoption raises concerns about the user-friendliness of these devices.

More and more smartphones are integrating AI

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While AI enhances the user experience by providing personalized recommendations, it also increases the complexity of smartphones, making them more confusing for those who are less tech-savvy. Smartphone manufacturers now face the challenge of balancing AI features and maintaining simplicity. Here are some factors that influence how AI affects smartphone usability.

Enhance user experience

The primary ability of AI is to personalize user experience by analyzing preferences and habits based on the device owner. Through the help of large language models (LLM), AI systems are able to learn and adapt content based on user data.

Furthermore, it also promotes improved functions that only AI models can perform. For example, camera features are optimized to work better with AI. It can also optimize battery usage by managing resources efficiently, extending battery life.

Expanding accessibility

AI offers various accessibility features that allow users to enjoy more features. AI-powered assistants like Siri and Google Assistant can perform various tasks through voice commands.

Some smartphones have added real-time translation features, speech to text, and screen readers… These are introduced to serve people with disabilities.

Overwhelming features

Conversely, the growing number of AI-driven features can make devices more complex. Older generations, who are often less tech-savvy, will feel overwhelmed. The latest features can also require a certain learning curve, and users may need more time to analyze how to use new AI features, especially if they can help their needs.

Many users may be overwhelmed with the AI ​​features available on smartphones.

These features can detract from the overall user-friendliness of the device. Simplicity should always be part of the core functionality of any device.

Dependence on technology

AI features aren't perfect, and even AI companies themselves admit that their systems aren't always 100% accurate. Despite the hype, AI is still in its infancy as a technology.

Some AI models can be unreliable or produce inaccurate results, leaving users frustrated. Furthermore, users can become over-reliant on AI, reducing their ability to perform tasks independently.

Privacy issues

AI systems can deliver personalized experiences by engaging in extensive data collection, which often raises concerns about user privacy and data security.

Over-personalization can also lead to paranoia, as some people may feel uncomfortable about how much their devices know about them. While AI companies will ask for permission, the amount of data they collect from users is still unknown.

Source: https://thanhnien.vn/ai-tren-smartphone-loi-ich-hay-phuc-tap-hoa-trai-nghiem-nguoi-dung-185240615152003373.htm