Why can't I activate my Vietcombank card PIN?

Below are common reasons why Vietcombank card PIN cannot be activated.

1. Card has not been transacted

When you first receive your card, it may not be activated because it has not been used for any transactions. Some banks will require you to make your first transaction such as withdrawing money from an ATM or making a payment to activate the card and PIN. This is to ensure that the card is issued to the right person and to avoid security risks.

2. Card has expired

Credit or debit cards have an expiration date. If your card has expired, your PIN will no longer be valid and you will not be able to use the card for any transactions. In this case, you will need to contact your bank to renew the card or get a new one.

Illustration photo:FPT .

3. Card is locked

Your bank can block your card for a variety of reasons, including loss, theft, or fraud. When your card is blocked, your PIN will no longer be active. You should contact your bank immediately to report the card's status and request that it be unlocked or replaced.

4. Damaged card

Another reason why your PIN won’t activate is because your card is damaged. The card can be damaged for a number of reasons, such as scratches on the magnetic strip, a damaged chip, or a bent card. In this case, you should inspect the card and if it is damaged, ask your bank to issue a new card.

5. Card not registered

If you have not completed the card registration procedures with the bank, the PIN will not be activated. These procedures may include submitting identification documents, completing registration forms, or verifying personal information. Please ensure that you have completed all necessary registration steps.

6. Banking system error

Sometimes, the reason for not being able to activate the PIN code can come from the bank's system error. The bank's transaction processing system may have a problem or technical error, resulting in the inability to activate the PIN code for your card. In this case, you need to contact the bank for support.

Note: To solve this problem, you need to carefully check each cause and contact Vietcombank for timely support.

Hao Nhien (synthesis)

Source: https://vtcnews.vn/tai-sao-khong-kich-hoat-duoc-ma-pin-the-vietcombank-ar907136.html