Specifically, people must update information as required, provided that the Citizen ID number matches the ID number when registering for the exam and installing VNeID level 2.
However, there are also cases where the VNeID electronic identification account does not display driver's license information data after 3 days of the test passer completing the declaration procedures.
This error is due to the transmission line being overloaded, the data synchronization process between systems has to go through many steps leading to slowness; the individual incorrectly declared one of the information contents; the individual did not open the message and make the update request on VNeID.
According to the Traffic Police Department, from July 14, 2025, the department has coordinated with technical units to fix and optimize the transmission line, ensuring quick updates. Therefore, for individuals who have successfully passed the test but have not seen their driving license information updated on VNeID, they need to access VNeID to update information related to their driving license.
The Traffic Police Department also recommends that people absolutely do not listen to phone calls for instructions or access strange links because they can easily be taken advantage of and scammed.
When encountering difficulties or problems with testing and issuing and exchanging road motor vehicle driving licenses, people can contact the Traffic Police Department of the provincial or municipal police where they reside or the Traffic Police Department at email: phongquanlygplx@gmail.com...
Source: https://baodanang.vn/thong-tin-ve-viec-cap-nhat-giay-phep-lai-xe-tren-vneid-3296826.html
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