Youth Union of Gia Lam and Bat Trang communes supports people with online public services

Gia Lam commune's youth union members and volunteers support people at the commune's public administrative service point. Photo: Thuy Duong

In Gia Lam commune, with the motto "Understanding the area - solid technology - dedicated support - effective dissemination", at the commune's Public Administration Service Point, there are 25 young volunteers actively supporting and guiding citizens to use public services directly and online; filling out records and forms; classifying citizens according to service groups...

Gia Lam Commune Youth Union Secretary Le Thi Thuy Duong shared that this is an activity to promote the vanguard role of young people in supporting the stable operation of the commune-level government, helping officials, civil servants and people access and effectively use public services and digital platforms. Through volunteer activities at the commune's Public Administration Service Point, it helps create an environment for training and dedication for young people, contributing to building digital government and digital society from the grassroots level.

Bat Trang commune's youth union members and volunteers support people at the commune's public administrative service point. Photo: Phuong Loc

In Bat Trang commune , with the spirit of "new commune - new spirit", union members and youth clearly demonstrated dynamism, initiative and responsibility, actively coordinated with professional staff to guide people in filling out documents, using new forms according to regulations; supported people and businesses in using online public services at levels 3 and 4, using electronic identification accounts, installing VNeID applications; accessing national and local public service portals, submitting documents online...

Secretary of Bat Trang Commune Youth Union Nguyen Hong Quang affirmed that this is a practical activity, clearly demonstrating the pioneering, voluntary, creative and community responsibility role of Bat Trang youth in the transition period of the two-level local government model.

The youth force also accompanies the government in digital transformation and administrative reform, contributing to building a modern, transparent, convenient, and people-centered public administration.

Bat Trang Commune Youth Union continues to maintain this activity periodically during peak hours, strengthen coordination with mass organizations, to spread the spirit of volunteering, build the image of a friendly, dynamic, and responsible young generation for the community.

Source: https://hanoimoi.vn/doan-thanh-nien-cac-xa-gia-lam-bat-trang-ho-tro-nguoi-dan-dich-vu-cong-truc-tuyen-708406.html