The workshop has 2 forms: in-person and online with the participation of 10 units, more than 100 delegates and online with 7 connecting points at water supply units and partners of HueWACO.

Mr. Le Quang Minh, Chairman of the Board of Directors of HueWACO, said that the 4.0 era and the digital transformation trend bring many opportunities and challenges to Vietnamese enterprises in general and enterprises in the water supply industry in particular. Not just simply applying technology, this revolution brings a completely new approach to production, management and decision-making in enterprises.

HueWACO gradually improves customer service quality and automation

To implement the company's development strategy to 2030 with a vision to 2045, HueWACO has researched and prepared to improve customer service quality, automate the entire company, etc. for a long time and especially accelerated from 2023 to present. Through this workshop, HueWACO hopes to share the company's approach and perspective on data and data platforms in digital transformation - HueWACO digital enterprise.

At the workshop, delegates presented 5 papers and discussed and shared many important contents, mainly focusing on issues related to a deeper understanding of the role of data as a strategic asset in the production and business activities of the water supply industry. Clearly understanding the importance of building and managing a centralized and unified data platform.

Access to solutions and technologies for digital customer services, intelligent centralized automatic operation of water supply systems, digital management and operations focusing on water production, human resources, and material resources, etc. Access to AI, thereby helping to improve operational, monitoring, forecasting, and business management capabilities.

The workshop not only aims to share experiences, development orientations, as well as discuss effective data management and exploitation solutions, but also to provide knowledge, inspire the spirit of innovation, and determination to build HueWACO into a pioneering digital enterprise in the water supply industry. Thereby, gradually realizing the goal: Comprehensive digitalization - Perfect service - Centralized automatic operation - Smart management - Sustainable development.

News and photos: HA NGUYEN

Source: https://huengaynay.vn/kinh-te/nen-tang-du-lieu-trong-chuyen-doi-so-nganh-cap-nuoc-157701.html