Many files are overdue at the District 3 Land Registration Office Branch.

(NLDO) - Although the processing time is regulated to be 1 day, many files at the District 3 Land Registration Office Branch are processed past the deadline.

The Ho Chi Minh City Inspectorate has just issued conclusions on the inspection of the issuance of certificates of land use rights, house ownership rights and other assets attached to land (referred to as Certificates) in District 3.

Has a record that is overdue for more than 1,000 days

Regarding the settlement of the application for the first Certificate of Land Use Rights (first time) of the District 3 Land Registration Office Branch (abbreviated as District 3 Branch), the Ho Chi Minh City Inspectorate randomly inspected 72/189 settlement applications (38%).

According to the HCM City Inspectorate, based on the deadline on the Receipt and Appointment for Returning Results compared with the date of return of results to users, there were 2/72 files before the deadline (2.78%); 70/72 files were resolved overdue (97.2%). Of which, the most overdue was 1,145 days (more than 3 years). The HCM City Inspectorate concluded that this was not implemented in accordance with the Government 's regulations and did not ensure the settlement time limit according to the regulations of the HCM City People's Committee).

69/72 overdue files did not send apology letters to the people. 3/72 overdue files had apology letters, but did not comply with the regulations of the HCM City People's Committee.

District 3 Land Registration Office Branch has many overdue documents. Photo: THIEN AN

According to the inspection conclusion, the coordination between units is not tight. Most of the documents when transferred, the units did not open a tracking book (including District 3 Branch, Ward People's Committee, District 3 People's Committee Office), there is no list of documents delivered and received. The exchange documents do not specify a response time limit, so most of the units are late in informing, there are no timely documents to urge and remind the units.

The HCM City Inspectorate found that the coordination between units was not tight, and administrative procedures were not fully controlled to promptly urge and remind the progress of the first Certificate issuance dossiers. This did not ensure the principle of implementing the one-stop mechanism, the inter-connected one-stop mechanism, and was not in accordance with the regulations of the HCM City People's Committee.

There are 45/72 records without public posting of the ward People's Committee.

District 3 Branch does store records, however, most of the archived records are not arranged scientifically , not in order, the cataloging of records is not in accordance with the file index form, documents submitted and stored according to the Government's regulations on document work. There are 22/72 records that District 3 Branch does not store complete records.

Regarding secured transactions, the rate of overdue settlement is 2,462/4,269 files (accounting for 57.67%). The Ho Chi Minh City Inspectorate said that although the settlement time is regulated to be 1 day, many files in District 3 Branch were overdue by a maximum of 144 days.

cause trouble

Regarding the records of refusal to resolve administrative procedures for people, through checking 14/928 records, the HCM City Inspectorate found that most of the records refused to resolve had many reasons such as land technical issues (wrong area, incorrect coordinates, road planning boundary, incorrect area between the drawing and the current status...). District 3 branch has a document instructing people to request the Surveying Consulting unit to adjust the current status drawing of the house and land (this current status drawing has been internally checked). The HCM City Inspectorate determined that this causes inconvenience to people.

There are many documents with additional instructions many times (3 times) which is not in accordance with the Government's Decree on implementing the one-stop and one-stop mechanism in handling administrative procedures.

There is a file that has 2 current drawings with 2 different internal inspection confirmation units (District 3 Branch, Urban Management Department and District 3 Department of Natural Resources and Environment), which is not in accordance with Procedure 4114 regarding the requirement to create 2 drawings.

According to the inspection conclusion, in 2022 and 2023, District 3 Branch received 76 complaints, petitions, and denunciations related to the issuance of Certificates at District 3 Branch. Of these, 67/76 petitions were processed and 9/76 petitions were not processed. There were some shortcomings in the processing of petitions.
Specifically, 76/76 files do not have a leader's submission form.

For 5 petitions classified as complaints, the petition classification is not in accordance with the regulations of the Government Inspectorate . 4/5 petitions have no processing results.

For the 2 petitions classified as denunciations, 2/2 petitions did not handle the petitions according to regulations (accusing the branch head, not under the authority, not providing instructions, or transferring to the competent authority for handling).

Of the 69 complaints and petitions, 2/7 were received through the National Public Service Portal, and the processing and response time for complaints and petitions did not meet the time limit prescribed by the Prime Minister. 9/62 were received through the postal service, and the processing time was delayed according to the document of the HCM City Land Registration Office. In addition, 25/62 complaints did not have a written response to the citizen.

The HCM City Inspectorate said that the above petitions reflected the slow processing time, the extension of the time to issue the Certificate; reflected that District 3 Branch had many documents requesting to supplement the dossier many times (more than 3 times); did not provide specific instructions to complete the dossier to issue the certificate; reflected the determination of the extended area (within the boundary).

The Ho Chi Minh City Inspectorate also said that through checking the records and working with District 3 Branch, this unit confirmed that the content of the people's reflection was correct.

Source: https://nld.com.vn/nhieu-ho-so-bi-qua-han-tai-chi-nhanh-van-phong-dang-ky-dat-dai-quan-3-196241224075924713.htm