Dak Lak firmly builds digital transformation pillars to "take off" (final episode)

Final:

With strong direction from the province to the grassroots, digital transformation in Dak Lak is spreading to every hamlet and village.

Viettel Dak Lak provides digital platforms to serve people and businesses.

Thanks to the determination of local leaders and the support of telecommunications enterprises, the telecommunications infrastructure system has received investment attention. All communes have been covered by 4G, and many places are gradually expanding fiber optic networks, bringing high-speed internet to villages. This is the foundation for digital applications to be effective, creating the premise for a comprehensive transformation process in the future.

In many communes and wards, since the beginning of the term, local leaders have included digital transformation in resolutions and action programs. Departments and branches have coordinated to develop plans, assign responsibilities, and establish specific roadmaps. Thanks to that, the online public service system has been brought to the grassroots level, creating conditions for people to access it without having to travel far. Administrative procedures such as birth registration, issuance of identity documents, document authentication, etc. have all been digitized, helping to reduce time and costs for people.

A notable highlight is the formation and effective operation of community digital technology teams. Each village and hamlet has core members, usually youth union members and village cadres, who directly guide people to install applications, use online public services, make electronic payments or put agricultural products on e-commerce platforms. Short training sessions and "hands-on" sessions have helped digital transformation become no longer a distant dream.

Women in Xi Thoai brocade weaving village (Xuan Lanh commune) take advantage of social networks to promote and sell their craft village products.

Ms. Ngo Thi Lam, a member of the community digital technology team in Lanh Van village (Xuan Lanh commune) said: "Every week, the team members go to each household to guide them in installing and using digital applications, with the goal of making every household proficient in 5 basic digital skills: Using online public services; shopping online; paying online; protecting yourself in cyberspace; using other digital platforms depending on the locality's characteristics."

Digital transformation also penetrates into production and rural life, helping farmers access the market in real time to know consumer trends, choose the best time to sell and find business partners. Digital platforms and e-commerce platforms also open up many opportunities to access large global markets for traders and villages. Ms. Sau Duon Thi Dung, a weaver in Xi Thoai Brocade Weaving Village (Xuan Lanh Commune) said: "Since the village's products were introduced on digital platforms, many people have known and loved the products, opening up new development opportunities for the village. This encourages women in the village to be more attached to the traditional craft of the nation."

People of Tan Lap ward have gradually become familiar with using digital services on smartphones.

People in Tan Lap ward have gradually become accustomed to using digital services on smartphones.

From the strong direction of the provincial leaders, to the synchronous participation of sectors and localities, the digital transformation in Dak Lak has had a clear change, digital transformation has covered all rural areas. And the people who benefit the most are the people, small businesses, and business households. In particular, when people directly benefit, they will become the driving force for sustainable digital transformation.

Although the rate of internet and information technology usage is increasing rapidly in localities, the gap in access and use of technology still exists. In an era where all areas of life are being digitized and solved by technological solutions, people who lack digital skills will face many difficulties. The movement "100 days of peak digital literacy" is deployed in the province with the expectation that no one will be left behind in the digital age.

A training session to popularize digital knowledge for people organized by Tan Lap Ward People's Committee.

The movement is deployed in the province in a variety of ways and forms of direct learning through digital and online platforms, expanding everywhere, anytime, depending on the practical needs of all levels, agencies, units, localities, schools, businesses, and organizations. All localities have established community digital technology groups, regularly supporting and answering people's questions when using digital devices and online public services.

Youth Union members guide people to install and use digital applications on their phones.

Up to now, telecommunications units in the province have coordinated with communes and wards to organize hundreds of training classes for community digital technology groups, transferring digital skills to thousands of people. According to VNPT Dak Lak, this unit has organized 74 training classes for nearly 6,000 participants, thereby supporting people to install the "Dak Lak So" application, create personal digital signatures on VNeID, guide people to submit online public service applications, exploit and use the AI Assistant for Public Services... In addition, the unit also focuses on supporting Public Administration Service Centers to upgrade digital infrastructure, applications to serve people such as: online number picking on the "Dak Lak So" App, assessing people's satisfaction...

Digital transformation is being promoted, digital technology, which was once considered strange, has now "covered" farmers and businesses in the province and brought many benefits. At the age of over 50, Ms. Nguyen Thi Tho, owner of Tho Dung wood-roasted coffee establishment (Quang Phu commune) is still diligently learning, using social platforms to promote and introduce the coffee production process to customers, reaching more new customers, contributing to increasing sales.

Ms. Nguyen Thi Tho, owner of Tho Dung wood-roasted coffee establishment (Quang Phu commune) uses social networks to promote online sales.

Mr. Nguyen Van Hoang, a fisherman in Phu Yen ward, has more than 10 years of experience in the tuna fillet business, sharing: “In the past, I was only used to selling tuna fillet products to acquaintances, eateries, and restaurants. Since digital transformation became popular, everyone uses smartphones, I was instructed on how to set up social media accounts and practice livestreaming. At first, I was still confused, but now my Hoang HS tiktok channel has more than 20,000 followers, each time I live stream, orders sell very well, becoming the most effective sales channel. I see that digital transformation is not a far-fetched thing, it helps fishermen like me reach customers everywhere, business activities become more transparent and open.”

Dak Lak province has proposed a comprehensive strategy with specific action plans, attracting the participation of many stakeholders. Many online courses, AI, especially courses related to digital technology, programming, online business are organized, opening up career opportunities, creating conditions for people to access and improve knowledge and skills to apply to work, and develop business. To achieve the desired results, it requires close coordination between agencies, organizations, businesses and the community to ensure that no one is left behind in the development process. And for cyberspace to become a close friend and effective assistant for everyone, it is indispensable for each person to be proactive and make personal efforts in learning and improving their qualifications, knowledge and skills in digital technology.