Hanoi Electricity accompanies businesses in digital transformation

DNVN - As the main power supplier in the capital, Hanoi Electricity Corporation (EVNHANOI) has proactively implemented many practical solutions, accompanying businesses in the digital transformation process, to improve the efficiency of electricity use and support the modernization of production and business.

EVNHANOI commits to continue supporting businesses in their digital transformation journey

Over the years, EVNHANOI has continuously promoted comprehensive digitalization in business operations and customer services. Online electricity services are provided at level 4 - the highest level, allowing business customers to perform all procedures from registration, monitoring progress to receiving results right on the network environment without having to go directly to the electricity headquarters.

EVNHANOI has also implemented 100% electronic electricity purchase and sale contracts for new customers, and applied digital signatures in transactions, helping businesses save time, costs and increase initiative in internal management. Integrating electricity services onto the National Public Service Portal and digital platforms such as the EVNHANOI App, the website evnhanoi.vn, chatbots, automatic switchboards... has created a convenient, modern and transparent digital ecosystem for businesses to access.

One of the highlights in the process of accompanying businesses in digital transformation is that EVNHANOI has completed the installation of a remote electronic meter system for all customers in Hanoi . With this system, businesses can proactively monitor electricity consumption in real time, thereby optimizing production processes, reducing costs and building more efficient energy usage plans.

From the supplier side, digitizing the process helps EVNHANOI reduce paperwork, improve labor productivity and shorten the time to resolve technical requests. Technical staff can access service information anytime, anywhere via mobile devices, and coordinate processing according to the assigned route on the digital system.

With a team of experienced technicians, modern technology platform and a spirit of service, EVNHANOI is committed to continuing to support businesses in their digital transformation journey, contributing to building a more modern, sustainable and effective production and business environment for the capital's business community.

Nguyen An

Source: https://doanhnghiepvn.vn/doanh-nhan/dien-luc-ha-noi-dong-hanh-cung-doanh-nghiep-trong-chuyen-doi-so/20250929052108949