Lam Dong compares and classifies debt to improve the quality of policy credit

Officers of the Dak Nong Social Policy Bank Transaction Office guide borrowers to complete debt reconciliation files.

"Go to every alley, knock on every door"

At more than 8:00 a.m. on August 19, 2025, the Ting Wel Dang Cultural House Hall, Bac Gia Nghia Ward, was quite bustling. Nearly 60 households borrowing from the village brought their loan books to compare with officers from the Dak Nong Social Policy Bank Transaction Office.

Ms. H. Joan was present quite early at the village hall to check. According to Ms. Joan, in 2023, she was able to borrow 50 million VND from the Social Policy Bank to invest in a coffee garden. Thanks to the preferential loan, her family did not have to run around to borrow like in previous years. "My family paid the principal and interest in accordance with regulations. The head of the savings and loan group and the staff of the Social Policy Bank always guided me through all the documents and procedures, so my family was very assured," Ms. Joan shared.

According to Mr. Nguyen Tien Ha - Deputy Director of the Lam Dong Social Policy Bank Branch, and Director of the Dak Nong Social Policy Bank Transaction Office, the unit currently has outstanding debt of over 450 billion VND, with more than 6,900 borrowers. Up to now, the unit has coordinated to compare and classify more than 50% of customers. "Through debt comparison and classification, we have not discovered any errors. The assigned staff has informed the borrowers about their rights and obligations when participating in the loan," said Mr. Ha.

According to Mr. Ha, the Social Policy Bank has provided guidance on how to check interest receipts, savings receipts and loan repayments. Difficulties and problems in the borrowing process are promptly reported, helping the unit to have effective solutions. Through debt comparison and classification, the Social Policy Bank has integrated village, commune and ward meetings to improve policy credit at the grassroots level. In addition, the bank will review people's borrowing needs to deploy loans for capital sources allocated in the following years.

Many borrowers in Lam Dong cooperate to compare debts with the People's Credit Fund.

Focus on accurate classification

According to the Lam Dong Provincial Branch of the Social Policy Bank, the debt reconciliation and classification is carried out by the bank periodically every 3 years. In Lam Dong, as early as August 2025, the Provincial People's Committee issued a plan to reconcile and classify customer debt in 2025.

Immediately after the plan of the Provincial People's Committee, the Lam Dong Social Policy Bank Branch urgently coordinated with localities, political and social organizations to receive the mandate to compare and classify debts. In communes, wards and special zones, 100% of the principal and interest balances have been classified and compared starting from August 15, 2025.

The Social Policy Bank has a specific plan for assigning tasks to each member of the debt classification and reconciliation team. The People's Committees of communes, wards and special zones have established steering committees for debt classification and reconciliation, and have organized extensive propaganda to the people. In particular, policy loan borrowers, the poor, near-poor... are actively encouraged to participate fully, at the right time and place.

The work of comparison and classification is deployed by the Social Policy Bank to each village, hamlet, and residential group to ensure accuracy and transparency. During the classification process, any problems that arise are effectively handled by the parties in coordination. According to the Provincial Social Policy Bank, the debt classification and comparison is carried out by the unit in accordance with regulations. Through this activity, the Social Policy Bank and localities can grasp the quality of policy credit in the area.

In fact, for most savings and loan organizations, debt is reconciled and classified, and the quality of operations is improved. Borrowers have a better sense of compliance with interest payment obligations, participating in savings deposits and repaying principal when due. From here, the credit quality of policy programs is constantly improved and enhanced.

After completing the debt reconciliation and classification, the Provincial Branch of the Social Policy Bank will coordinate with local authorities and entrusted political and social organizations to summarize and evaluate the credit situation of each locality. From here, the unit will gradually deploy management solutions to improve the efficiency and quality of policy credit activities.

By the end of July 2025, the outstanding debt at the provincial Social Policy Bank reached 17,405 billion VND. The whole province has 290,000 households in 124 communes, wards and special zones receiving preferential loans from the State.

Source: https://baolamdong.vn/lam-dong-doi-chieu-phan-loai-no-de-nang-cao-chat-luong-tin-dung-chinh-sach-388163.html