2.8 million car owners have not converted their traffic accounts

VTV.vn - Vietnam Road Administration informed that about 2.8 million out of 5.8 million transport accounts have not been connected to non-cash payment methods.

2.8 million transport accounts have not been connected to cashless payments.

In September, the Roads Department coordinated with service providers to review transaction data, showing that there were about 900,000 transport accounts that had transactions but had not yet connected to non-cash payment methods.

The main reason is that some vehicle owners are not interested and do not have the need to travel through toll stations, so they have not connected their traffic accounts with non-cash payment methods; there is difficulty in linking with bank accounts...

The Vietnam Road Administration, road payment service providers and relevant agencies are continuing to strengthen communication work to accelerate the connection of traffic accounts with non-cash payment methods of vehicle owners according to regulations.

At the same time, direct investors and BOT project enterprises to coordinate with road payment service providers to arrange staff on duty at the station 24/7 to support and guide vehicle owners to connect their traffic accounts with non-cash payment methods, and remove difficulties and obstacles to facilitate vehicle owners in connecting their traffic accounts with payment methods.

The Vietnam Road Administration recommends that vehicle owners continue to cooperate to connect their transport accounts and non-cash payment means. Registration of non-cash payment means and linking to transport accounts is only done on the vehicle owners' current applications (no need to install new applications).

For vehicle owners using VETC services: Vehicle owners make the conversion according to the instructions here: https://vetc.com.vn/tai-khoan-giao-thong-theo-nghi-dinh-1192024nd-cp-n278.html

For vehicle owners using Epass service: Vehicle owners make the conversion according to the instructions here: https://giaothongso.com.vn/hd-lien-ket-nguon-tien-voi-tai-khoan-epass-theo-nghi-dinh-119/

In case of problems, vehicle owners contact the service provider's support phone number: 1900 6010 (VETC), 1900 9080 (Epass).

Source: https://vtv.vn/28-trieu-chu-oto-chua-chuyen-doi-tai-khoan-giao-thong-10025092522053467.htm