Techcombank improves programmer productivity with Amazon Web Services

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) announced that it is applying Amazon Web Services (AWS) to transform its software development process, promote innovation and improve customer experience.

Amazon Q Developer, powered by Amazon Bedrock Platform Services, is a generative artificial intelligence (GenAI) assistant for developers that helps them understand, build, scale, and operate AWS applications quickly and easily. When integrated into an IDE, it is a powerful tool for software development, including code completion, new code generation, security scanning, code upgrades, and optimization.

Amazon Web Services has helped increase Techcombank 's developer productivity by 30%.

The initial pilot of Amazon Q Developer with 50 developers yielded impressive results, with internal team satisfaction reaching 80%, demonstrating a clear positive impact on productivity and development quality. As a result of these positive results, the bank has expanded the deployment of the tool to its more than 600 developers.

Since then, the development team has created over 135,000 lines of code, increasing the feature adoption rate to 33.5% and the documentation adoption rate to 90.5%. The tool also performed security scans on over 102,000 lines of Java/C code, identifying over 15,000 reports and issues, contributing to improved programming quality and enhanced security standards.

Techcombank has accelerated the development cycle of its digital banking application Techcombank Mobile thanks to the Amazon Q Developer application. With outstanding features such as Code Suggestions, Fix and Explain Code and AI Commit Message, this AI assistant has helped the bank shorten the feature development time and save 572 man-days compared to the manual development process in just 3 months, contributing to increasing the overall productivity of the entire department by 30%.

These innovations have helped Techcombank respond quickly to customer needs, delivering a personalized and seamless digital banking experience to its 15.4 million customers.

Mr. Nguyen Anh Tuan, Director of Technology Division of Techcombank.

Mr. Nguyen Anh Tuan, Director of Technology Division of Techcombank, said: "Techcombank is committed to always being a pioneer in the journey of digital transformation of the banking industry in Vietnam, with AI being the focus of our strategy. As the first and only bank in Vietnam to improve software development efficiency with Amazon Q Developer, we not only increase efficiency but also set new standards for innovation and security in the financial sector. This is an important step in Techcombank's long-term vision of leveraging the strengths of cloud computing and AI to bring the best digital banking experience."

With these impressive results, Techcombank plans to expand Amazon Q Developer deployment to its entire development team in 2025, while aiming to apply new use cases such as automating source code refactoring and debugging application logic.

This move is also part of Techcombank's overall "Cloud-First" strategy, helping the bank maintain its pioneering position in the digital transformation journey. Since 2022, Techcombank has worked closely with AWS to modernize its infrastructure, enhance data-driven decision-making capabilities, and develop advanced digital banking solutions.

Strategic investment in AI-powered development tools reflects Techcombank’s commitment to driving innovation and setting new standards for digital banking in Vietnam and beyond.

Mr. Eric Yeo, General Director of AWS Vietnam, commented: "AI is being widely applied and rapidly exploding across Vietnam, driven by the dynamic digital economy and the country's strong commitment to digital transformation. Techcombank's impressive results with Amazon Q Developer demonstrate the transformational power of GenAI in modern software development. By optimizing workflows and enhancing security, we are proud to accompany Techcombank on its journey of innovation, bringing superior digital experiences to millions of customers."

Techcombank continues to pioneer the process of redefining digital banking in Vietnam through AI and cloud computing technology. With a strong focus on innovation, security and customer experience, the bank is setting new standards in the industry, providing seamless, data-driven and AI-powered financial services to its millions of customers.

On the journey of "Be Greater - Always Outstanding", Techcombank aims to become a leading bank in Asia, while contributing to promoting a new era of growth for Vietnam.

Source: https://dantri.com.vn/kinh-doanh/techcombank-nang-hieu-suat-cua-lap-trinh-vien-nho-ung-dung-amazon-web-services-20250313183235205.htm