India's central bank governor warns of risks in using AI for financial services

"Reliance on AI can lead to risks, especially when a few technology providers dominate the market. This can increase systemic risks as errors or disruptions can spread across the entire financial sector," Mr. Shaktikanta Das said at an event in New Delhi yesterday (October 14).

Mr. Shaktikanta Das warns of risks to banks from the increasing use of AI and machine learning.

Indian financial services providers are using AI to enhance customer experience, reduce costs, manage risk and drive growth through chatbots and personalized banking.

The increasing use of AI is leading to new vulnerabilities such as greater vulnerability to cyber attacks and data breaches, according to Mr. Das.

The “opacity” of AI makes it difficult to audit and interpret the algorithms driving lenders’ decisions and has the potential to lead to “unintelligible consequences in the market.

Private credit markets have expanded rapidly globally with limited regulation, posing significant risks to financial stability, especially because these markets have not been stress-tested in a recession, Das said.

Source: https://www.baogiaothong.vn/thong-doc-ngan-hang-trung-uong-an-do-canh-bao-rui-ro-khi-su-dung-ai-cho-dich-vu-tai-chinh-192241015033528416.htm