The Electricity Industry commits to transparency in verifying electricity bills.

In recent days, on social networks, many opinions have appeared expressing concerns about the high electricity bills in August in Nghe An and Ha Tinh provinces.

Northern Power Corporation commits to transparency in verifying electricity bills.

It is worth noting that this reflection comes from the fact that last August, many localities were affected by storms and rain, with frequent power outages, and the weather was also cooler, so the demand for cooling equipment decreased. As a result, some customers said that the electricity bill for August was "unusually high".

In response to this feedback, the Northern Power Corporation (EVNNPC) said that each electricity bill is calculated based on the amount of electricity consumed as recorded by the meter, completely independent of the number of power outage days or the subjective feelings of the customer.

The increase or decrease in electricity output is also affected by many technical factors and usage habits, including the time of electricity consumption. Specifically, although August has storms and many power outages, there are still many hot days that increase the demand for air conditioners, fans, refrigerators, water heaters, etc., contributing to a larger actual electricity output.

Regarding the high electricity bills in August in Nghe An and Ha Tinh provinces, after direct inspection at the request of customers, there were some cases of electric leakage behind the meter, causing a sudden increase in electricity output.

Regarding the habit of using equipment, equipment such as refrigerators, washing machines, water heaters, water pumps, etc. still operate regularly, even when the family rarely uses air conditioning. This is a significant group of electricity consumers that customers often do not pay attention to.

To ensure their rights, customers can compare meter readings with their bills or request a re-check in case of any questions.

Electricity staff will coordinate to check the operation of the meter, meter index, electricity recording schedule, and clearly explain the method of calculating electricity bills, ensuring publicity, transparency and accuracy.

Many Facebookers have copied this content and posted it on their personal pages or local fanpages to make a petition.

EVNNPC also said that recently, on social networks, many articles have appeared calling for "signing" and "sharing" petitions about the unusually high electricity bills of many households in August 2025. These contents are being spread at a rapid speed, along with calls for the online community to participate in putting pressure on the Electricity industry.

Many Facebookers have copied this content and posted it on their personal pages or local fanpages to make a petition.

According to statistics and synthesis of the Northern Power Corporation (EVNNPC), dozens of posts (like the photo above) have appeared on Facebook groups calling for "petitions on electricity bills".

These contents are mainly copied and reposted on personal pages or fanpages to attract views and increase interactions, while the poster has no specific information about the customer or electricity bill.

EVNNPC affirms that this is a form of taking advantage of people's psychology to "follow the trend", exaggerating individual phenomena of a few customers and providing information without basis or specific data. Therefore, EVNNPC respectfully requests customers to be more vigilant, to avoid being taken advantage of by bad guys to cause public confusion.

In case of any questions regarding electricity consumption or payment amount, please contact EVNNPC Customer Care Center directly at 19006769 or go to the local electricity company for timely checking, verification and response.

Electricity staff will coordinate to check the meter, compare the index, electricity recording schedule and clearly explain the billing method, ensuring publicity - transparency - accuracy.

Source: https://hanoimoi.vn/nganh-dien-cam-ket-cong-khai-minh-bach-trong-xac-minh-hoa-don-dien-715209.html