Banks "stretching" to serve people and businesses in Ha Tinh

The transaction needs of people and businesses increase during the days before Tet, so credit institutions in Ha Tinh have to increase human resources and work overtime at night to provide the best service.

Banks

In the days leading up to the Year of the Dragon 2024, the number of customers coming to BIDV for transactions has increased dramatically. On this occasion, organizations and individuals carrying out procedures for depositing savings, making payments, paying salaries... have increased every day.

Banks

BIDV Hong Linh Transaction Office is serving more than 86,000 customers. According to Ms. Pham Thi Mai Hoa - Director of BIDV Hong Linh, the unit has proactively divided customers, contracted more staff, and continuously increased the professionalism of the staff, ensuring that all customer transactions take place smoothly and conveniently.

Banks

At BIDV Cam Xuyen Transaction Office, the working atmosphere in the last days of the year was bustling. Ms. Nguyen Thi Nhung - Deputy Head of BIDV Cam Xuyen Transaction Office shared: " Every day, we process over 500 transactions for customers, 1.5 times more than normal days. Despite the busy work, each officer and employee tries to shorten the transaction time; work overtime at night to serve the needs of customers as quickly as possible ."

Banks

The number of people coming to transact at Agribank Cam Xuyen also doubled compared to normal days. Mr. Tran Hau Long - Deputy Director of Agribank Cam Xuyen said: " Agribank Ha Tinh II Branch is "running" a savings program, in which customers have the opportunity to win a Toyota Veloz Cross or Toyota Wigo car... so there are quite a lot of people coming to deposit savings. In addition, the branch is also focusing on lending capital to businesses and people to invest in production - business and services. To promptly meet customer needs, the unit has added 7 more employees, on this occasion, every day, officers and employees must complete documents until 9:00 p.m. ".

Banks

Mr. Ha Huy Ly (Hung Thang village, Cam Hung commune) shared: " Today, I went to Agribank Cam Xuyen to withdraw savings to complete procedures for my son to go to Korea to work on December 27. Although there were many customers, Agribank staff created conditions for me to complete the transaction quickly and promptly ."

Banks

At Agribank Thach Ha, currently, in addition to the needs of saving, making payments, paying taxes, paying salaries..., people and businesses are focusing on borrowing capital to invest in production and business, especially services serving the Tet market such as: trading flowers, ornamental plants, trading fashion items, food, etc.

Banks

Mr. Nguyen Tien Dung - Deputy Head of Customer Department (Agribank Thach Ha) said: " The workload during the days before Tet increases. The work is hard, but each officer and employee of Agribank always creates the best conditions for customers. With the motto "morning appraisal, afternoon disbursement".

Banks

Vietcombank Ha Tinh Branch is also maximizing human resources, promoting the application of information technology, ensuring all customer transactions take place as quickly as possible.

Banks

Ms. Hoang Thi Huong (white shirt) in Cam Quang commune (Cam Xuyen) shared: " At the beginning of the year, I went to deposit savings at Vietcombank Cam Xuyen for luck. Customers had to queue up to wait their turn, but thanks to the flow and proactive arrangement of staff, people's transactions went quite smoothly ."

At joint stock commercial banks, officers and employees are currently having to process a large volume of documents and papers under time pressure. However, branches are making every effort to support customers to the maximum, contributing to the development of business targets for capital mobilization and credit in the new year 2024. In the photo: Transactions in the last days of the year at Bac A Bank Ha Tinh Branch.

Thu Phuong

Source